Kenmore 64802 Top Freezer Refrigerator - Page 3 - Answered Questions & Fixed issues

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LEAKING INSIDE DOWN THE BACK

The drain hole / drain tube in your freezer are probably blocked or even frozen shut so that the defrost water is leaking into fridge. See my answer here:

http://www.fixya.com/support/t8706684-water_leaking_inside_refrigerator
3/19/2011 7:21:29 PM • Kenmore 64802... • Answered on Mar 19, 2011 • 131 views
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Water is leaking inside of the refrigerator on the

I have a Whirlpool Top-mount refrigerator. Whirlpool also manufactures many of the Kenmore refrigerators.

A few weeks ago I noticed a puddle of water on the top right shelf in the refrigerator section. I figured out that it must be the water that forms during the defrost cycle and normally drains down through a tube in the back into an evaporator tray beneath the refrigerator. Something was preventing the water from draining away and instead it was dripping through the overflow holes from the freezer into the refrigerator section.

I emptied the freezer and took off the back panel. It actually wouldn't come off at first because all the water beneath the defrost heater which should have been draining out the drain hole was frozen into one solid block of ice. I used a hair dryer to melt the ice (took a while - be patient) and then took off the panel.

To melt all the rest of the ice in the drain tube I used the hair dryer. To clear out the ice in the drain tube, I used a turkey baster and kept putting down hot water until I heard water making it down to the evaporator tray beneath the refrigerator.

The following mod is "try at your own risk" (I wouldn't do this if you still have warranty coverage - call a tech instead):
I made this modification to prevent the problem from recurring (at least that's the hope): Wrapped a piece of wire (unbent a large paper clip) around the defrost cycle heater and stuck it into the drain hole. The theory is that the wire will heat up every time the defrost cycle runs and will keep the drain hole from freezing shut.

One thing I noticed during this repair concerns the drip pan beneath the defrost heater in the freezer (this is the pan that collects the water that is melted off the coils during defrosting). The drip pan does not seem to be angled properly so that the water will drain normally towards the drain hole. I guess water could remain behind then freeze later. I reported this to Whirlpool.
7/13/2020 9:34:23 AM • Kenmore 64802... • Answered on Jul 13, 2020 • 1,442 views
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2answers

I've had this problem for a week now. The

Sanford,

How old is the unit. If very old then the beading around the fridge door may have gone and started leaking. If so, then the frodge will not cool to the desired temperature. If so, then the beeding needs to be changed. Mostly they are press fitted and can be pulled apart.

If not so, then the thermostat of the fridge may be the culprit. It needs a replacement. Please remove it from the body and replace it with exactly the same/similar piece.
3/10/2011 4:13:57 PM • Kenmore 64802... • Answered on Mar 10, 2011 • 111 views
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There is water acumulating from the top of the

Hi

To identify whether your unit is leaking, please check the bellow link to get a detailed idea related to your issue from where you will be able to troubleshoot your problem:-

http://www.repairclinic.com/Refrigerator-Troubleshooting?red=Refrigerator-Repair-Help#itleaks

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

3/1/2011 6:54:16 PM • Kenmore 64802... • Answered on Mar 01, 2011 • 74 views
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Fan running but no refrigeration

Hi,
Your compressor motor is defective. Please get it repaired or replace with new one.
Regards
2/26/2011 4:57:37 AM • Kenmore 64802... • Answered on Feb 26, 2011 • 35 views
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Ice build up in the

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator
Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold


heatman101
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2/24/2011 3:52:37 AM • Kenmore 64802... • Answered on Feb 24, 2011 • 241 views
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Door does not close by

I have the same problem! HELP!
2/22/2011 8:43:26 PM • Kenmore 64802... • Answered on Feb 22, 2011 • 44 views
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Leaks water inside from the ports or vents under

Your problem more than likely is a plugged defrost line in the freezer...The freezer goes through periodic defrost cyles to keep the coils from freezing up. The water catches in a trough pan in the freezer and flows through a drain hole to the bottom of the fridge where it evaporates. This drain hole perodically freezes up and the water accomulates under the freezer bottom until the water level reaches your vent ports to the fridge section. Open your freezer and on the bottom floor of your freezer you should see two screws near the front on either side. Remove them and then take out the bottom tray....this will expose the drain hole near the rear of the freezer compartment. You will more than likely have to remove ice under the tray in order to see the drain hole. Remove the lower back panel on the back of the refrigerator and you should be able to see the drain line coming from the freezer. Unplug the refrigerator before you begin work. It will take a little while for the drain line to thaw to allow liquid to flow to the bottom. I find a hair dryer pretty handy in speeding up the process. To verify you have unplugged the drain line you should be able to pour hot water in the drain hole in the freezer and see it come out at the rear of the fridge in tube line just above a little catch pan
2/18/2011 2:53:12 AM • Kenmore 64802... • Answered on Feb 18, 2011 • 269 views
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1answer

Ice buildup in frost free freezer

broken or leaky door seal
Ck
2/13/2011 11:49:10 PM • Kenmore 64802... • Answered on Feb 13, 2011 • 91 views
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Water is collecting at the bottom of the

You may have a bad gasket, which is allowing moisture laden air to be sucked into the refrigerator. The moisture then condenses on the walls / shelving, and finds its way to the bottom.
2/13/2011 11:11:00 PM • Kenmore 64802... • Answered on Feb 13, 2011 • 122 views
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Iceline is cracked,need replacement parts.

with a complete model number i can order one and ship it to u or i can ship one i have in my warehouse. ok
2/12/2011 7:04:18 AM • Kenmore 64802... • Answered on Feb 12, 2011 • 120 views
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Freezer has stopped working. fridge is still cold

the fan has to be replaced in order to circulate the cold air. ok
2/12/2011 5:27:44 AM • Kenmore 64802... • Answered on Feb 12, 2011 • 61 views
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Condensate line is plugged,water collects inside

your drain is plugged. water should drain out of freeze into ref. then collect in pan . u just need to find the drain in the freeze. need more help let me know.. ok
2/11/2011 11:59:07 PM • Kenmore 64802... • Answered on Feb 11, 2011 • 70 views
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REFRIG. DOOR SAGS SO THERE IS A GAP FOR COLD AIR

If you have a 5/16th nut driver pop the top hinge cover and remove the 3 screws then take the top door off. Back off the middle hinge and reposition it do the door no longer sags. Tighten them screws and put the top back on using the same procedure. Hold the door in the correct position you want whist tightening down them screws on top. Snap the cover back on. Raise the front egs a hair to throw the weight of them doors towards the rear of the ice box and take some the work off them hinges. Then Party on!

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Ice Box service manual
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
2/4/2011 1:36:53 AM • Kenmore 64802... • Answered on Feb 04, 2011 • 319 views
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1answer

I do not have a manual for this refrigerator-how

try to contact your vendor regarding manual. if the condenser fan condenser coil need to clean
2/1/2011 11:51:44 AM • Kenmore 64802... • Answered on Feb 01, 2011 • 61 views
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1answer

The freezer gets too cold

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

1/30/2011 4:13:58 AM • Kenmore 64802... • Answered on Jan 30, 2011 • 151 views
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1answer

Both the frig and freezer are warm

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.If your refrigerator is running but warm, then...Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...Refrigerator Condenser Coil Cleaning Refrigerator RepairRefrigerator Troubleshooting Refrigerator CompressorRefrigerator Compressor Start Capacitor and Start RelayRefrigerator or Freezer not Cooling or Getting Coldheatman101 ..............

1/30/2011 3:28:14 AM • Kenmore 64802... • Answered on Jan 30, 2011 • 50 views
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1answer

Frigerator and freezer are not cold

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.



If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator
Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Refrigerator or Freezer not Cooling or Getting Cold

heatman101

1/26/2011 3:32:37 AM • Kenmore 64802... • Answered on Jan 26, 2011 • 83 views
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1answer

Refrigeratoe fan is not running

When it comes to getting a detailed answer from the expert a suggestion to help you is providing specific details in what is happening to the appliance as well as adding the model number to help us do a better diagnoses. Just add any additional information or model number and repost.
1/23/2011 11:54:12 PM • Kenmore 64802... • Answered on Jan 23, 2011 • 43 views
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1answer

Water is freezing over the freezer coils and

The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the inside of the freezer at the bottom of the rear cover.
1/21/2011 3:25:15 AM • Kenmore 64802... • Answered on Jan 21, 2011 • 107 views
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