Mackie Music - Recent Questions, Troubleshooting & Support


You probably have issues with caps in the power supply....I would check that first...open it up and look for buldging caps and replace any that you find....

Mackie Music | Answered on Sep 27, 2019


Remove 115V jumper in the Power Supply Unit at secondary side in order to operate Mackie TH-15A Speaker on 230V. Download Schematic Diagram from the below website:
https://elektrotanya.com/mackie_thump_th-15a_sch.pdf/download.html#dl https://elektrotanya.com/mackie_thump_th-15a_sch.pdf/download.html#dl

Mackie TH-15A... | Answered on Jul 15, 2019


Here you go
http://www.mackie.com/products/onyx4bus/pdf/Onyx_4Bus_OM.pdf
This link to the manual is on the Mackie website
Mackie Onyx 32 4

Mackie Music | Answered on Jun 08, 2019


Hello, check if your Mackie, is with the latest Firmware update, you can get it on Mackie's official website
I sent you the Mackie technical support link
I hope you solve your concern
Greetings Franco Dosil

Hola, revisa si tu Mackie, esta con la ultima actualizacion de Firmware, puedes obtenerla en la pagina oficial de Mackie
Te envio el link del soporte tecnico de Mackie
Espero logres resolver tu inquietud
Saludos Franco Dosil
https://mackie.com/blog/support

Mackie Music | Answered on May 03, 2019


Hello Abel, I sent you the link to download the service manual of the Mackie PROFX16
I hope you can solve the problem you have with your Mackie
Greetings Franco Dosil

Hola Abel, te envio el link para que descargues el manual de servicio de la Mackie PROFX16
Espero que puedas resolver el problema que tengas con tu Mackie
Saludos Franco Dosil

https://elektrotanya.com/mackie_profx16_profx22_sch.rar/download.html

Mackie Music | Answered on May 03, 2019


I need it as well ... advant@voicenet.com ... NOT the VLZ the original

Mackie 1604 Vlz3... | Answered on Jan 27, 2019


If you havent ground looped the chanels. Most of the time the chanels need to be cleaned.

Mackie 1604 Vlz3... | Answered on Jan 27, 2019


If all other functions work for those channels, the most likely problem is the fader itself. These can fail and operate more like switches rather than faders. Without witnessing the behavior, I can not state that for sure. While these mixers are not the hardest to work on, they are time consuming. The faders can be purchased from Mackie directly. If you need to have this repaired, any shop that repairs audio gear should be able to erpair this for you. Where are you located?

Dan

Mackie 1604 Vlz3... | Answered on Jan 27, 2019


First thing to do is get a can of contact cleaner. Take off the knobs and spray it into the reostats below. Spray into all the switches and even into the sliders. Move everything back and forth - 0 to 10 (to clean them). If we're lucky, that will fix it.
Good Luck

Mackie Music | Answered on Dec 26, 2018


First, unless you are a trained or self-taught audio technician, don't attempt to repair the unit yourself. Let the professionals repair it. You can damage it beyond repair if you don't know what you're doing.

Non-working channels are caused either by bad connections, bad solder joints or a dead IC op-amp.

The causes of weak channels can be more challenging to track down. I'd suspect bad connections, dirty controls or connectors.

Mackie Music | Answered on Nov 06, 2018


Glenn, Does it say 'overvoltage', or simply 'voltage'? For the clearest result brother, contact Mackie - 1-800-898-3211 is their tech line - they're super cool - I just always picture the guys at Mackie sitting around reading comic books and shooting guns into the air. good luck!

Mackie Music | Answered on Sep 29, 2018


Where are you getting the low output? It would be very strange if all channels failed in the same way so it is probably something common to them all. Can you get the clip light to illuminate at all by turning the gain up on a mic channel and shouting into the mic? You are referring to the gain at the top of the strip not the slider aren't you? What happens if you assign a channel to the other sub channel, does the level come up through that? What happens if you take the output from the aux send and you send signal there, is it the same issue?
I may be completely wrong but I suspect if it is only mics that are causing a problem you may have the routing set up wrong or not set a level somewhere else right.

Mackie CFX 12... | Answered on Aug 08, 2018

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