Lorex Recent Questions, Troubleshooting Help & Support

CHECK POWER SUPPLY TO THAT CAMMERA THAT GIVES BLUE SCREEN

NOT EXACTLY IF YOU WISH TO SEE IT ON YOUR PHONE FARTHER AWAY THAN 150 FEET FROM BASE THEN YES YOU HAVE TOO! IF NOT YOUR SMART PHONE HAS A SEARCH FOR WIFI NETWORKS IN IT';S APPS LOOK FOR YOUR MODEL NUMBER IN THE LIST IT FINDS

CHECK POWER SUPPLY TO THAT CAMMERA ALSO IF WIRELESS MOVE CLOSER TO BASE UNIT SEE IF THAT HELPS ANY

MOST LIKELY A DEAD/DYING PIXEL SECTION OF CAMMERA TRY SUBSTITUTING IT OUT WITH ANOTHER TO MAKE SURE OF PROBLEM

CK CABLES FOR TIGHT AND CORRECT CONNECTIONS

CAMMERA DESTROYED !! MOTION LIGHTS USE 120 VOLT AC POWER CAMERAS USE 12 VOLT DC POWER WRONG TYPE AND AMOUNT OF POWER !!!

THIS COULD BE A FEW THINGS I CAN THINK OF 1ST ARE CAMERAS WIRELESS ? IF SO SOMETHING COULD COME ON INTERMITTANTLY AND BLOCK SIGNAL FROM GETTING TO BASE UNIT, IF THIS IS SO ONLY A SPECTRUM ANALIZER WILL BE ABLE TO TELL YOU WHAT IT IS . SECOND IF NOT WIRELESS CK YOUR RECORD SETTINGS IN SETUP YOU MIGHT BE OVER TASKING HD DRIVE , VIDEO CAPTURE ONCE PER SECOND IS NORMAL ANY FASTER IS NOT NEEDED UNIT WON'T HOLD VIDEO IF HD IS BUSY WRITING SO IT DROPS SECONDS OFF FINAL RECORD

2,4 GHZ WIRELESS CAMERAS ARNT GOING TO WORK AT TEN MILES RANGE

THIS IS A NORMAL THING FOR UNIT TO DO GREEN IS POWER APPLIED AND RED IS HARDDRIVE RECORDING VIDEO DOWN

COULD POWER TO THAT CAMMERA BEEN CUT OFF ? QUICK TEST AT NITE LOOK CLOSELY AT CAMMERA LENS SEE IF YOU SEE A LIGHT PINK/RED TINT TO IT, no THEN POWER IS OFF OR UNIT IS DEFECTIVE

INSTALL A EXTERNALL ILLUMINATOR IN VIEW AREA IT HAS IT'S OWN POWER SUPPLY , AND NEED NOT BE NEAR CAMMERA ONLY IN IT'S VIEW AREA THIS WILL INCREASE BRIGHTNESS OF VIDEO IN DARKNESS

SMART PHONES(I PHONE) HAVE DIGITAL ZOOM BUILT INTO THERE VIEW . IF YOUR CAMMERA DOES NOT HAVE ptz FUNCTION YOU CAN ONLY ZOOM DIGITALLY NOT VIA ANALOG

INDUSTRY STANDARD WIRE CODE COLORS FOR CAMMERAS ARE AS FOLLOWS RED- POWER SUPPLY POSITIVE BLACK - POWER SUPPLY NEGATIVE WHITE- VIDEO CENTER YELLOW- AUDIO CENTER THE SHIELDS ON VIDEO AND AUDIO HAVE TO BE JUMPERED TO BLACK - POWER SUPPLY NEGATIVE NEVER ALLOW POWER SUPPLY POSITIVE TO TOUCH VIDEO OR AUDIO LEADS

NEED TO CHECK THE POWER SUPPLY THAT FEEDS THOSE FOUR CAMMERA'S

THE MOUSE HAS A usb PLUG ON IT'S END JUST TRY IT INTO ANY PC TO SEE IT WORKS , IF SO YOU HAVE A DEFECTIVE BASE UNIT

RED IS PLUS DIRECT CURRENT POWER BLACK IS MINUS DIRECT CURRENT POWER WHITE IS CENTER VIDEO OUTSIDE OF SHIELD OF VIDEO JUMPERS TO DIRECT CURRENT MINUS BE SURE TO OBSERVE POLARITY OF POWER SOURCE AND BE SURE THAT VIDEO DOES NOT EVER CONTACT PLUS SIDE OF POWER SUPPLY

This sounds like either a setting was changed or you are running out of storage on the DVR system that records video. May try to delete some of the older footage or copy and move off.

Check if a spider or other bug is not moving over the censer

http://www.lorextechnology.com/downloads/security-dvr/SG19LD-SG17LD-Series/SG17LD800&SG19LD800_SERIES_MANUAL_EN_R3.pdf I hope you have the rest of the system since the monitor powers the camera. If you have the end of the cable with the connector on it then just splice the wires color for color. If not then you're out of luck.