Celestron Optics - Recent Questions, Troubleshooting & Support

Read the manual. Follow the instructions therein.

Celestron Optics | Answered on Jun 13, 2019

Sky Prodigy does not have you align on stars but self aligns on images from the mount's camera (much like satellites do to orient), so ignore any incorrect suggestions about picking alignment stars, centering them, moving axes, entering correct dates or info. You should just turn it on and it figures everything out in 10 or so minutes alone.

Thiscode is likely a hand controller failure and you need to call Celestron. Mine did this too. good luck, you will need it...

Celestron... | Answered on Apr 28, 2019

Basically, enter Time, Date, and Site-- level the tripod and do a 2 or 3 star alignment.

All of the manuals are on the Celestron web site here--


Celestron... | Answered on Jan 02, 2018

Depends on the size of the mover a 5 foot woman of 100 lbs vs a 6 foot 6 man of 400 lbs . this question is not answerable

Celestron Optics | Answered on Sep 28, 2017

Most problems will be overcome by reading and absorbing the instruction manual.

Assuming the telescope is in good order, it must first be pointed at a light source using the spotter scope and then aligned using the lowest power eyepiece before fitting the high powered eyepiece...

You also should be in very low light conditions.

Celestron Optics | Answered on Sep 23, 2017

Do you mean resolving power or magnification power ?

Celestron Optics | Answered on Sep 01, 2017

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