Celestron Optics - Page 4 - Recent Questions, Troubleshooting & Support

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How to adjust altitude drive on ultima 2000 telescope

use a claw hammer it will work just fine.. 2 shots should do it.
9/4/2014 1:11:32 AM • Celestron Ultima... • Answered on Sep 04, 2014
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Celestron hand set bootloader invalid

Do a new install and delete the install directory 1st
9/4/2014 1:09:19 AM • Celestron Optics • Answered on Sep 04, 2014
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Cannot align Finderscope to target object

It can take some time to get this correct. Make sure the mounts to the finderscope are correctly attached. I loosened all the screws and started over a few times. I use it in it landscape mode (so my motor doesn't keep moving) and target a knot on a nearby fence or a neighbors chimney. Once you have something close aligned, you'll likely need to tweek it when you get to things farther away.
8/17/2014 5:20:29 PM • Celestron Optics • Answered on Aug 17, 2014
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Received a bushnell telescope, model number: 18-1561, no instructions

I would suggest logging on to Bushnell's website go to Support/Customer service and find where it lists manuals then you shoudl be abel to enter model number and download the manual which is going to be handy and possibly needed multiple times until you and yourgrandson get this Telescope memorized. I have found that most every manufacturer now has made it possible to download their products manuals from their web sites.
7/29/2014 2:08:32 AM • Celestron Optics • Answered on Jul 29, 2014
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Celestron manuals

www.celestron.com/support doewnload the manual from the above website.
7/27/2014 12:07:47 PM • Celestron... • Answered on Jul 27, 2014
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How can install skyscout drivers on win 7 64 bit?

Try using the compatibility feature of Windows 7 to install and run your Celestron software. People have had success doing this. We recommend choosing Windows XP 32-bit as the choice for an operating system. At the time of this writing (May 2009), you can't update SkyScout beyond version 1.29.196 in French, Spanish, Italian, Chinese, German, Japanese or Russian. This update is only available in English. Celestron will announce availability of future updates in all languages under the support tab on the SkyScout product page.(Updated 12/25/13) FOR SUPPORT ON YOUR CELESTRON PRODUCT YOU CAN GO TO THIS WEB ADDRESS http://www.celestron.com/c3/support3/index.php?_m=knowledgebase&_a=view&parentcategoryid=218
6/15/2014 12:04:34 AM • Celestron... • Answered on Jun 15, 2014
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Where can i buy a replacement 10mm lens for celestron 31035 astromaster 76EQ telescope

There are various qualities of 10 mm, some fearsomely expensive. In the USA try here http://www.optcorp.com/manufacturer/orion?cat=14
5/31/2014 5:50:32 AM • Celestron... • Answered on May 31, 2014
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Lens alignment

generally under the edges of the covering at the eyepiece end there are tiny screws that are used to adjust the prisms in the binoculars, generally out of alignment issues are caused by the prisms being out of alignment.
5/7/2014 8:05:11 PM • Celestron... • Answered on May 07, 2014
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I need to know facts about Jupiter

Just Google "Jupiter" - heaps there in Wikipedia
4/12/2014 6:12:38 AM • Celestron... • Answered on Apr 12, 2014
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When I look through the view finder--everything is upside down???

Astro telescopes normally do show an inverted image, since for most purposes this does not matter. For terrestrial viewing, such as thru someone's window, you can buy an "erect image" or "correct image" prism which gives an upright image. http://www.optcorp.com/telescope-accessories/optical-tube-accessories/diagonal-prism-eyepiece-holder.html?a_diagonal_design_f=1090 I don't know of such a thing for the finder scope, you would have to buy a new finder. http://www.optcorp.com/celestron-9x50-illum-ra-correct-image-finderscope-93781.html
4/10/2014 12:48:48 PM • Celestron... • Answered on Apr 10, 2014
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Which lens is more powerful..a 10mm or a 20mm?

A 10 mm. If you know the focal length of your scope, divide that by the focal length of the eyepiece, and the answer is the magnification you will get. However bear in mind when viewing astro objects, a very high magnification will degrade the image sharpness, and make the object hard to get on centre. Most experienced amateur astronomers use a medium power eyepiece at most.
4/10/2014 12:40:57 PM • Celestron... • Answered on Apr 10, 2014
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My telescope does not focus to a sharp image. I could not get a view of th rings of saturn last nit, no are daytime images sharp an clear.

From the sound of it, your telescope is not properly collimated (optically aligned). Since you don't say what type or model it is, I can't give specific advice, but a Dobsonian type especially may need this adjustment. Post again with the type or model you have.
4/10/2014 12:36:20 PM • Celestron Optics • Answered on Apr 10, 2014
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