Lift the scanner top, then look at the narrow pane of glass. There probably is a spek of dust or ink on it. Clean it with alcohol. I've had to remove the glass, due to the speck being on the undersaide of the glass.
Also, lift the ADF cover and clan the rollers with a damp cloth.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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