HP Officejet 6500 Wireless All-in-One InkJet Printer Logo
Posted on Jul 17, 2011
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I have an HP Officejet 6500 wireless printer. If I scan or copy a document through the feeder the scanned or copied document has vertical lines from top to bottom. If I lay the document on the glass and scan or copy, the document doesn't have the vertical lines from top to bottom. What is the problem?

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JDTec

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  • HP Master 4,338 Answers
  • Posted on Jul 17, 2011
JDTec
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Lift the scanner top, then look at the narrow pane of glass. There probably is a spek of dust or ink on it. Clean it with alcohol. I've had to remove the glass, due to the speck being on the undersaide of the glass.

Also, lift the ADF cover and clan the rollers with a damp cloth.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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