Its leaking fluid. i'm in chicago. need a service call

Contact service. Sounds like the oil eeal/wiper die needs replacing and this can be a pain to do.

I know it is kind of late to answer this, but those who are looking anew for a solution to this problem might find this helpful so writing my experience. I also brought a Preethi mixie, 110V from India and in less than two uses of about 5-10min it stopped. I searched everywhere for a solution and even called service center in Chicago (yes, there is one in Chicago, IL) and finding it difficult to go there and get it repaired, I dared to open it.


I am glad I did as I noticed a connector wire (with a plastic seal/insulator) is burnt. It is a simple fix and I cleaned the burnt part and carefully exposed the wire a little bit more and connected it back to the other wire as it is supposed to and put the insulator back in its place. I started the mixer and its working now :)

I have been using it for a month now since I fixed it to make dosa batter, chutneys etc and it is still working. So I think this is the problem most of us had with mixer not working after few minutes of usage and even the overload button not working. Try this and let me know if this solved your problem.
Happy Cooking!

My chef A901 started to smell and leak oil. I started to dismantle it but found that a service manual is needed. Kenwood will not supply this for "Health an safety" reasons. can anyone help please.

The mixer normally has it's gearbox packed with (quite thick) grease. Over time it can heat up and become more fluid and leak out. I would guess that the amount of oil you saw would not be a problem to loose. If it were mine, I would use it and not worry. If you do feel you need to check, the grease is packed in the front of the head. You will need to remove the head, split it (you will need to remove the band and planetary) and then you can see the gears.

Leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.
If you still feel as though the mixer is in need of service, you may locate Kitchenaid certified repair centers through the following link: http://caservice.kitchenaid.com/

The sealed bearing are probably leaking. They will need to be changed. Or, clean the unit well before using and wait for the bearing to start to freeze up, then get it fixed. Might work for a long time with weaping bearings.

https://feg.hobartcorp.com/resourcecenter/Discontinued%20Product%20Documentation/F14797A_lk.pdf

click on link above, that should help.
good luck

Hi, if you go here http://www.hobartservice.com and use "Locate an Office" you will be able to find what you want, or in the phone book under "Restaurant Equipment Repair" I would bet. Hope that helps, and thank you.

A body shop (automotive) can get rid of the dings, but re-tinning is the trick.

You may consider purchasing a bowl. For example, I could get you a new 80qt bowl for under $500, and a 20qt for under $150.

What is your location? If I can help, let me know.

thats the planetary seal thats leaking.the seal is cheap its the labor that may be costly.is it just a nuisance leak or a lot?you dont want any oil to get in your mix.