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Posted on Aug 26, 2010
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X945e 980.03 service finisher comm - how to fix the issue

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  • Posted on Aug 26, 2010
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The 980.03 communications error on Lexmark X945e indicates a communication problem with the Finisher Controller Card. This usually requires a service call as it deals with cable connections from the finisher, from the bridge unit, the finisher controller card assembly, or the engine card assembly. But try to unplug the printer from power source, replug after 30 seconds. Plug printer straight to power outlet in the wall. Bypass any surge device, power strips or uninterruptible power supply (UPS). These can cause false error messages. If problem continues, I strongly suggest you contact Lexmark technical support or your authorized service provider for assistance. Thanks.

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