Honeywell Home Security - Recent Questions, Troubleshooting & Support

first ensure the DVR is attached to your router, then you will need to contact Honeywell tech support. They will ask for the MAC and serial number. They will give a temporary password. It is important to change the password once unlocked, because the temporary password will not continue to work.

Honeywell Home... | Answered on Sep 12, 2019

How to reset password Honeywell Black Dvr
Please send super posword

Honeywell... | Answered on Aug 28, 2019

You need to program them to different zones.

Honeywell Street... | Answered on Jun 08, 2019

Delete device 3 which is the long range radio, or make sure the long range radio signal is good and that the radio is registered.

Honeywell Ademco... | Answered on Jun 05, 2019

Sounds like you have a power issue. Check the current output of the positive terminal. You need to do this by connecting an ammeter in series with all wires that are currently connected to the positive terminal of the control panel.

Honeywell Home... | Answered on Jun 05, 2019

Hit the * which will display the status of the faulty zones.

Honeywell Ademco... | Answered on Jun 05, 2019

You had a device programmed that might have been removed. It is at address 7.

Honeywell (2)... | Answered on Jun 05, 2019

Make sure the cover is properly seated. Enter your code and off twice. Enter programming mode with your installer code and 800, then exit programming mode with *99.

Let me know what the keypad displays after completing these steps.

Honeywell Home... | Answered on Jun 05, 2019

hit your code and off twice, then hit the * key. Let me know what is displayed.

Honeywell Home... | Answered on Jun 05, 2019

It means that there is something wrong with the phone line. Check for dial tone on the red and green terminals. If you don't have a test set, then check for DC voltage. It should be about 48 volts with all phones on hook. The voltage will drop when someone picks up a phone.

Honeywell Home... | Answered on Jun 05, 2019

We need more information to help you. Does it power on. What is displayed on the keypad, etc.

Honeywell... | Answered on Jun 05, 2019

It is time to replace your glassbreak detector.

Honeywell... | Answered on Jun 05, 2019

There could be several reasons. First, enter programming by hitting your installer code and 800. Then, hit *99 to exit programming mode and you should go back to a normal screen.

Honeywell Vista... | Answered on Jun 05, 2019

Hit the * key and then let me know what is displayed.

Honeywell Ademco... | Answered on Jun 05, 2019

Should be admin. If you have changed the password to something else, then the default password no longer exists.

Honeywell Home... | Answered on Mar 02, 2019

This could be a lot of things and it is dependant on what keypad you have. It could be a cell tower signal loss or interference, it could be a router or modem issue on you devices, it could be one of 11 other things. IF you have the vista keypad, look for a four digit error code extension.

Honeywell Home... | Answered on Feb 16, 2019

Let's start with the 107 wire expansion fault your getting. Yes that is the wired expansion/zone expander wired to the data bus which is the same four wires that the keypads use. Their should be a schematic on the door of your panel but they should be on terminals 4,5,6,7 on your main alarm panel. Aux power positive, Aux power negative, Data A/IN, Data B/OUT. That message on the keypad is telling you that that expander is not communicating. Take a multimeter and check for 12 volts DC on the bus connections at the expander. They should be the red and black wires. Be sure to check the labeling on the circuit board though. Start there and let me know. I'm available for direct call/video chat at the link below.

Honeywell Home... | Answered on Feb 06, 2019

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