Depending on how much you know about computers, it may be fixable.
Open a web page and type 192.168.1.1 in your address bar, this will give you access to your routers internal workings in a round about kind of way.
check your settings, password, connection type, as malware etc can change these. If all is ok or you are not sure, then make a back up of your system, and go for factory reset.
If this still does not solve your problem it may lie in your phone line or another conflict within your computer.
Hope this helps ;-)
Am assuming you are on ADSL.
Have you considered swapping the line filter you have plugged into your telephone socket. They can cause problems now and again.
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