Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater Logo
Posted on Jan 20, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Door won't open on my front loading maytag washer

I started a load and then paused it to add something to it and now the door will not open. I can hear the motor, but I never get the loud click that opens the door. I put my sons lucky basketball socks in there and I need to get them out today (this morning).

2 Answers

J.r. Goodier

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Sep 30, 2015
J.r. Goodier
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Sep 30, 2015
Answers
1
Questions
0
Helped
240
Points
1

I hit hit power button and mine turned off and unlocked,kf it wasnt in apin cycle you will end up with a lot of water on your floor from what ever it is you have to remove, so have plenty of towels ready.

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 447 Answers
  • Posted on Jan 20, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Sep 27, 2007
Answers
447
Questions
5
Helped
355911
Points
1420

Try unplugging machine and then plugging back in see if that resets it. Also if you still cant get it unlocked there is a emergency latch release. Remove the 4 phillips head screws holding dispenser trim/lid. Now look in in front of (closest to door) now look for what appears to be a weed eater line (it should be green) pull gently and it should release door. Hope this helps get to your sons socks.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Od code on my Maytag Front load Neptune Washer...Hi, could anyone please share more info on DIY fixes, I have tried everything under the Service mode and eventually did a Board Output Test also..

17 The door / cover switch has not been opened since the last two last revolutions. The door did not open after two complete washing cycles. The door switch has not been opened since the last two revolutions. Displays "od". If the door is open, the error disappears. Check the door lock probably bad.

Also you might need to reset it.
...
Press power/cancel then start/pause
  1. Press power/cancel first.
  2. Next, pick a fresh cycle to run.
  3. Press start/pause to reset your Maytag washer.
  4. Run a test load afterward to confirm that the washer has reset.
Best to you.
0helpful
1answer

Error code FL-maytag neptune front load washer won't lock

replace door latch (fl = faulty latch ) good luck APPLIANCES R EN
1helpful
1answer

MOLD REMOVAL FROM WASHER RUBBER BOOT

Try this:

Run an empty load and as soon as water has filled and the washer begins to run, open the washer door (probably have to pause the washer via the control panel) and add 3 - 4 cap fulls of regular bleach. If you don't have regular bleach, you can try vinegar. After cycle completes, open washer and wipe the entire gasket with an old towel.

When washer is not in use, prop the door open so the inside can fully dry.

Please report back here with the results and if you are still having problems, we can take the next steps if needed.
2helpful
1answer

I have front loading Maytag Neptune. Can't get door to unlock. Cycle started, but door wasn't closed properly, signaled "do" and when I tried to open door, it was locked and won't unlock. Have tried...

After getting no response from FixYa, because it told me that my session had ended, and I hadn't even started, I called a local repairman! I had better not be charged for your service, as you site is faulty and gave me no assistance or info, just seemingly took my money.
0helpful
1answer

My maytag front louder door won't lock or even stay shut?

it sounds like you have broken the switch which keeps the door latched when not in use as well as locks when the washer is started. These latches often fail when someone forces the door open to add more clothes without pushing the pause button AND waiting until the "locked" light goes off. Older children and teens and yes, uninformed men, are apt to do this. You will need a repair person.
0helpful
1answer

Push start different sound water may start may not start pause

I would check to make sure the connectors to that door lock are all connected. If they are it's probably the lock/switch mechanism itself. Wow I just checked and they are about $120. The p/n is wh10x10006 You can google around for the best price. Good luck!
0helpful
1answer

Maytag MAH8700 - NP error code - Door locked and won't open

I don't know if you are aware of this, but Maytag did a recall on this washer in March 2007 where there was a risk of water leaking into the control panel and shorting out the board. You can follow this link to see if your washer was affected based on the serial number:

http://www.cpsc.gov/cpscpub/prerel/prhtml07/07135.html.

Here is a link to your user manual to see if it offers any help. The only thing I saw was to use the Cycle Selector button to unlock the door.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/DC6802030B01.PDF

I found this on the Maytag site:

Is the door locked and the Add A Garment or Add Clothes light off?
If the Add A Garment or Add Clothes light is off, then the washer door will unlock after the Pause/Off or Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.

You could also try their customer service number to see if they have a script for this problem: 1-800-688-9900

The only other solution I can offer is to disassemble your washer if its that urgent and you can't get a repairman out there.
0helpful
1answer

Front load washer maytag stopped working during wash

the start button is part of the board their.if you hear frying noise their when pushing it there ,you may have a failling board.god bless your way.Tom
Not finding what you are looking for?

250 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...