I'm having issues receiving video from a polycom unit that is being published through a ISA 2006 server.
The polycom unit receives the remote video and sound but the PVX client dialing into (HO) receives sound only, video does not seem to pass through the ISA server.
I have made multiple rule changes and followed the Microsoft KB article below and have been unsuccessful correcting this issue.
Does anybody have anyideas??
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I answered this question for another user: http://www.fixya.com/support/t8134583-coult_not_using_boot_server_error
" This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section. "
try to turn off the Polycom device. When you turn it back on, press Setup. from the options, select server then click edit. Then select the item Trivial FTP (that setup depends on your ISP), and type the IP address assigned to your network (example 192.168.90.90) then hit OK. click exit several times then press Save & reboot. If it did not work, let us know...
This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory. You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software). You can download these from Polycom's product support page: http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.
Make sure you have the latest BootROM and SIP config files for this
polycom(sip.ld, sip.cfg, etc...) on your TFTP server. If you do not
have this - download from here - http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip501.html
If you do not have a TFTP server, you can download one for free.
This means the phone's SIP application has been erased. You will need
to download the SIP app and BootROM from the Polycom support page, host
the files on a boot server, and then point the phone to this server
from the server menu so the phone will reboot and download the files.
You'll have to set up Port Forwarding on the router, to port forward a port from the 'local' zone to the 'internet' zone. And i do hope your not viewing the administration pannel on the thing in German. (polycom is german, as is their website)
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