20 Most Recent Polycom SoundPoint IP 331 IP Phone Questions & Answers

yes, yes it is.... what a pile of crahp

Please tell me what kind of phone.

I answered this question for another user:
http://www.fixya.com/support/t8134583-coult_not_using_boot_server_error

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This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
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Voicemail systems are a function of the PBX that the phone is connected to, not the phone itself. If you do not have administrative access to the PBX, there is no way to reset the password from the phone unless you know what the password currently is. What kind of premise PBX or hosted PBX service is the phone connecting to?

Without knowing what phone .... I would say "Press DND" again