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Polycom SoundPoint IP 320 SIP IP Phone Questions & Answers
What is the default password for Polycom
Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".
To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.
11/14/2016 9:51:10 AM •
Polycom...
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Answered
on Nov 14, 2016
Polycom 501 phone keeps trying to reboot itself.
try to turn off the Polycom device. When you turn it back on, press Setup. from the options, select server then click edit. Then select the item Trivial FTP (that setup depends on your ISP), and type the IP address assigned to your network (example 192.168.90.90) then hit OK. click exit several times then press Save & reboot. If it did not work, let us know...
6/29/2010 5:09:25 AM •
Polycom...
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Answered
on Jun 29, 2010
How do i reset my voice mail password
Voicemail systems are a function of the PBX that the phone is connected to, not the phone itself. If you do not have administrative access to the PBX, there is no way to reset the password from the phone unless you know what the password currently is. What kind of premise PBX or hosted PBX service is the phone connecting to?
1/2/2015 6:56:59 PM •
Polycom...
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Answered
on Jan 02, 2015
Set ethernet
Transmission circuit is responsive, however the speaker seems to be defective or the receiver section has failed. This is an internal function whereby the unit requires inspection by a technician to correct the issue at hand.
2/26/2014 10:36:33 PM •
Polycom...
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Answered
on Feb 26, 2014
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