20 Most Recent Polycom SoundPoint 330 IP Phone Questions & Answers


see the diagram attached, However you must call or go to the website from your supply in both cases,and get the support via ONLINE chat and fix it.
God bless you
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Polycom... | Answered on Nov 25, 2013


1) reset the phone to the original manufactury default see your Menu AND do it 2) call to the supplier manufacturer Modem, and get the support via ONLINE chat for to fix it.

God bless you
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Polycom... | Answered on Nov 25, 2013


This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.

Polycom... | Answered on Mar 05, 2011


For one line, you need both upstream and downstream of 90kbps for good quality.

Polycom... | Answered on Mar 02, 2011


Please get it unlocked here : www.gsmliberty.net/
www.puremobile.com/
Regards, Jay__Okj00Kj

Polycom... | Answered on Feb 25, 2011


You could edit the config file in notepad or try clearing all your browser cache and history. if all this fails check to see that the config fi,le has read write permisions under its directory.

Polycom... | Answered on Oct 23, 2010


sounds like your belkin router is not setup as a DHCP server or the DHCP is disabled. The DHCP in the belkin assigns addresses to the internal network, the error "waiting for network to initialize" means that the phone is waiting for an IP address, to which its not getting. When you connect directly to your modem you get an IP from your Internet service provider. I'll bet your internal network is setup using "static" ip addresses, if thats the case you will need to surf into the phones web console and set a static IP address. Or the opposite, enable DHCP in the belkin. hope that clarifies things a little.

Polycom... | Answered on Sep 06, 2010


yes, you should have a transfer button on the phone. click that then type the phones extension to which you which to transfer the call and hit transfer again

Polycom... | Answered on Apr 16, 2010


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Polycom... | Answered on Jan 12, 2010


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Polycom... | Answered on Jan 12, 2010

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