While playing DVD on Perserio, I hit rewind & computer froze up. My cursor would not move; the cntl, alt, delete fuction didn't work either, so I powered off by holding down the power button. Then I powered back up and the computer will go through the boot phase and it informs that there was an error in shutting down, then ask to select how I want to restart, which are: Safe, Safe...with networking, Normal, etc. I tried all these and none will get me back to my desktop; after I select one of these restart functions, my screen goes black, all except my cursor is there and I can move it, but nothing more. I don't have any recovery disk. I tried rebooting by shutting down again and used the F11 button, but...If I do a "system restore back to factory settings, will that wipe out all my current documents, programs, etc.? Thank you in advance.

Oh k...
if u have ur screen with only curor in middle & there's nothin else right..
That's actually a startup file named explorer.exe which is missing or is not abe to load itself..
try to follow this steps..

after u see ur alone cursor, press ctrl+shift+escape.
this will open task bar.,..
select file, select new..
type exactly, explorer.exe, and hit enter
now see ur desktop background..
now quickly restore ur system using system restore..
if same problem occurs, follow this steps..
thanks....

Try selecting safe mode again, and waiting. Patience is key here. If it works, then try again in normal mode. If not you will have to use the discs, which will erase all the data on the hard drive. As an alternative, you can burn Ubuntu 9.04 from another computer. It is a live CD, so it requires no installation. Navigate to your hard drive, select the files you want to back up, then go to Applications>Accessories>CD/DVD creator.
REmove the Ubuntu CD, and insert a blank DVD or CD and burn your files. Hope this will help.

Hi,

We are facing issues in two different areas of your system

1) Your DVD :
Chck if the DVD you are using is without any scratches. Did you use any untidy DVDs? It might have resulted in dust formation in the reader point of the DVD driver. Please use the DVD cleaner in this case to clean the lense.

2) Your system hangs:
This is because you had shutdown your system without the proper shutdown so many times that some of the system files might have got corrupted. Please run a recovery to find out the corrupted files and reinstall them. If you had stored your documents in any other drive other than the OS drive, its pretty easy, just reinstall your OS again in the actual drive. Else, there might be feasibility of bad cluster formation for which you will have to quarentine those clusters using the format option. Had you stored your files in the OS drive, you this hard disk as a secondary disk and boot from another disk and coy all your files, to be safe enough.

Regards,
Hari