20 Most Recent HP Compaq Presario SR2013WM (RE468AA#ABA) PC Desktop Questions & Answers


You can download the device drivers from the Compaq/HP WEBsupport/download page. Make sure
you select your model laptop and the Windowsdrivers you require and install them. Click on this link to download thedrivers: -
www.compaq.com/country/cpq_support.html

HP Compaq... | Answered on Feb 16, 2018


Most motherboards need to be told they have updated memory installed. This is either done by Contacting the motherboards manufacturer for upgraded bios that will be needed for the motherboard to receive higher RAM cards. These should be available through the "support" section of their website. If you own a Dell or HP, their bios are usually locked and must be updated this way. If your bios are "cleared" you will have full access the change the RAM MHz and RAM value settings for the board to match your new RAM cards manually. Open the PC's BIOS and search for a RAM frequency and value settings. The precise location varies depending on your system, but it's often in an "Advanced Chipset" section, on a page that mentions RAM or DRAM configuration. Modify the RAM frequency and value to match your new cards. Your new cards will have their MHz rating and size either on the box, the included paper work, or on a sticker or indicator stamp on the RAM card itself.
Exit the BIOS with the "Save Settings and Exit" option and let your computer restart.

If bios are compatible or updated and still not booting. Try installing only 1 new card into slot two at a time, leaving 1 of the original cards in slot one. Turn on the machine and go to your bios and change the values only for card 2, save and reboot the machine into bios once again. Then change the value for slot one to match, save and shut down and install the other new card into slot one.

HP Compaq... | Answered on Nov 23, 2017


Do you have a question?

HP Compaq... | Answered on Apr 28, 2016


Disable on-board video or check to see if you power supply has the wattage to run the video card..

Hope this helps

If you need further help, I’m available over the phone at https://www.6ya.com/expert/william_02fc2766c1e13b73

HP Compaq... | Answered on Apr 29, 2015


Resolution 1. Click Start, Run and type regedit.exe and press Enter
2. Navigate to the following key:
HKEY_LOCAL_MACHINE \ Software \ Policies \ Microsoft \ Windows NT \ SystemRestore
In the right-pane:
  • Delete the value DisableConfig
  • Delete the value DisableSR
3. Exit the Registry Editor.
In Windows XP Professional, you can accomplish the above using Group Policy Editor as well.
1. Click Start, Run and type GPEDIT.MSC
2. Navigate to this path:
-> Computer Configuration
--> Administrative Templates
---> System
----> System Restore
3. Set Turn off System Restore to Not Configured
4. Set Turn off Configuration to Not Configured




For standalone Windows Vista systems, use these steps:
Using the Group Policy Editor
If your edition of Windows Vista includes the Group Policy Editor snap-in (gpedit.msc), follow these steps:
1. Click Start, type gpedit.msc and press ENTER
2. Go to the following branch:
Computer Configuration | Administrative Templates | System | System Restore 3. Double-click Turn off Configuration and set it to Not configured.
Note: If the above setting is already set to Not configured, set it to Enabled and click Apply. Then revert back the setting to Not configured, and click Apply, OK.
4. Exit the Group Policy Editor.
Using the Registry Editor
1. Click Start, type regedit.exe and press ENTER
2. Navigate to the following key:
HKEY_LOCAL_MACHINE \ Software \ Policies \ Microsoft \ Windows NT \ SystemRestore 3. In the right-pane, delete the value named DisableConfig
4. Exit the Registry Editor.

If you set the Turn of configuration option to Enabled, the option to configure System Restore on the Configuration Interface disappears. If the Turn off Configuration setting is disabled, the configuration interface is still visible, but all System Restore configuration defaults are enforced, and the Create button is grayed out. If you set it to Not configured, the configuration interface for System Restore remains, and the user has the ability to configure System Restore.


regards
iversh

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HP Compaq... | Answered on Jan 03, 2015


by no video do you mean no display? or you cant watch videos?

if this is still at start up and doesn't get past the POST screen then it is stuck in the power on self test (spins all fans to 100% then stops) what you need to do is to get into the BIOS and see if you can see your HDD if you can then good news its not broken yet, save and exit bios and whilst its booting tap F8 like a mad man you will be presented with a list choose boot to safe mode. once done restart.

if you are using a graphics card I would suggest trying to use the onboard VGA and then reinstall the grpahics driver

HP Compaq... | Answered on Jan 09, 2014


Why ? go to windows recoverypartition.push F8,F10 OR DEL. there is tools for recovery.

HP Compaq... | Answered on Apr 07, 2013


Your graphics card probably doesn't have support for it's resolution, or refresh rate.

HP Compaq... | Answered on Feb 24, 2013


The TV must have a VGA input port.

HP Compaq... | Answered on Feb 13, 2013


video cards are designed to run on a number of different busses - agp, pci, PCIe, usb, firewire, etc.. The available busses on your computer will determine which cards are compatable with your computer. Other considerations are power and ram requirements. How far any of these can be upgraded will determine the limit of a cards compatablilitiy.

HP Compaq... | Answered on Dec 16, 2012


Anti-Static Precautions:

Your body carries Static electricity. Static WILL fry out, (Short Circuit), the delicate hardware components inside a computer.
Relieve your body of Static BEFORE reaching inside, your unplugged from power computer.

Computer on a table, computer Unplugged from power, computer case open;
TOUCH an unpainted surface, of the metal frame of the open computer case.
This action will relieve your body of Static.

IF you leave your computer in the middle of working on it, be SURE to Touch the metal frame again, upon your return.

HP Support > Compaq Presario SR2013wm > Main Support page,

http://h10025.www1.hp.com/ewfrf/wc/product?product=3300335&lc=en&cc=us&dlc=en&lang=en&cc=us

How to > Adding / Replacing hardware > Opening the PC case,

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00595250&tmp_task=useCategory&cc=us&dlc=en&lang=en&lc=en&product=3300335

1) Is the computer dirty inside?
If so it needs to be cleaned. Use a can, or two of compressed air for computers. Make SURE the Processor fan, and finned Heatsink under it; are clean.

2) Remove all Ram Memory module/s. ('Stick')

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph03886&tmp_task=useCategory&cc=us&dlc=en&lang=en&lc=en&product=3300335#N406

Clean the gold plated contact pins with a pencil eraser.
If you are using an eraser on the end of a pencil, and not a solid eraser, refrain from letting the metal band of the pencil, touch the gold plated contact pins.

General example of a desktop computer Ram Memory module,

http://en.wikipedia.org/wiki/File:Generic_DDR_Memory_%28Xytram%29.jpg

Everywhere on the ram memory module, EXCEPT the gold plated contact pins; is the BODY.
The Body is coated with a see-through protective plastic.
Handle the Ram Memory module by the Body.

Rub the eraser up, and down on EACH contact pin. BOTH sides.
After you have finished cleaning, it may seem like you have done nothing at all.
The contacts may not be bright, and shiny.

I assure you that you have. Doesn't take much 'corrosion', to make a bad contact surface.
(Gold isn't supposed to corrode. Used word to try to explain)

When finished cleaning use air to remove the eraser dust. You can use a can of compressed air for computers if available, or air pressure from your mouth will be sufficient.

Reinstall.

For additional questions please post in a Comment.
Regards,
joecoolvette

HP Compaq... | Answered on Nov 25, 2012


Visit http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07110&tmp_track_link=ot_recdoc/c00007682/en_us/bph07110/loc:1&cc=us&dlc=en&lc=en&product=3300335
Load bios defaults by pressing F5.
This should resolve the issue else check hardware connections and explain what happens you press POWER ON button (along with light indications)

HP Compaq... | Answered on Sep 21, 2012


sounds like dead hard drive

HP Compaq... | Answered on Jun 18, 2012


Here is a link for the Upgrading and Service Guide. Page has the information you are looking for.

http://h10032.www1.hp.com/ctg/Manual/c00311113.pdf

Hope this helps

HP Compaq... | Answered on Apr 11, 2012


That only means that the cd/dvdrom is already failing. if this happens to not 1 cd/dvd, then its failing. but if it only happens to 1 particular cd, then that means that the cd might have the problem, try another computer to read the contents of that cd, and try to transfer the data to a flash drive.
And its not visible on your BIOS.

HP Compaq... | Answered on Mar 01, 2012


in cmos you have to enable it to work do you know how to do it jim?

HP Compaq... | Answered on Oct 17, 2011


Unplug power cable from of the PC. Then hold power button in for 30 seconds, this will drain the capacitors, then plug back in the power cable see if this helps, if not could power supply, or video card.

HP Compaq... | Answered on Oct 16, 2011

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