Hi,
Is the fan running in the freezer? I have seen and heard of this happening, I have change the control board and did not fix the problem, I found the problem in the harness connection behind the evaporator fan motor, its a 9 to 12 pin connection. One of the pins have slide out of the molex and causes the fan not to run when needed. This will also causes the refrigerator section to rise in temperature and can cause food spoiling.
When you fan is effected in the freezer, the top section of the freezer will be warmer than the bottom section because of the cool air drops, heat rises. Without the fan running, both sections will be effected.
Check the harness connection I noted above, push every wire inward toward the connections itself, if the fan comes on, you found the problem.
Good Luck, if this fails to work for you, you will need to call your servicer to check over the electrical system for you.
I’m happy to help further over the phone at
https://www.6ya.com/expert/gere_bf68e6055dd61249
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