I had a similar problem with my Denon. First check inside the unit to see if a disc is loose somewhere inside. This is a common problem with these multi disc units, especially if you have moved it. The bad news is that they should not be moved at all without locking the tray from the rear as small plastic gears can break. You may have to take it to a sony repair shop if the suggestions don't work. Be sure to follow the moving instructions and good luck.
SOURCE: Disc tray keeps opening/closing on DVD recorder
my dvd player sony cinema entertainment system dav-dz111 the tray is opening again after closing
SOURCE: We bought the Sony CD/DVD (400 discs) in USA but live back in Oz.
To get to the menu with region type need to push stop twice and you get Check menu with:
0.Quit
1.All
2.Version
3.Peripherial
4.Servo
5.Supply
6.AV Decoder
7. Video
8.Audio
Push 2 and you get to the next menu
0.quit
1. All
2.Revision
3.Rum check Sum
4. Model type
5. Region
6. M't Check
SOURCE: Sony remote RM-DX500 not working with Disc
There are 2 set's of command switch's for the dvd player, a 3 position command switch on the back side of the dvd player and another 3 position command switch on the inside of the remote right next to the batteries, easiest option is to remove batteries from remote and test each one of the 3 position switch's labeled 1,2 & 3 and test remote control.
Follow the steps below to troubleshoot this issue.
IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online through the Manuals/Specs/Warranty link on this page.
NOTE: This step may not apply to all models.DISC1 is not available on all DVD players.
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