Sony Audio Players & Recorders - Recent Questions, Troubleshooting & Support

Hi ayalajr74,
Songs may not be encoded in mp3 format even if the extension is mp3. You can try converting the files to mp3 again by using a free program like Medimonkey or any online converter, and then see if they play. I had the same problem with all the .mp4 video files.

Sony NW-E003F... | Answered on Mar 16, 2019

Try unplugging speaker wires from unit then power on. If it still says it u have an internal short. If it doesnt hook one speaker up at a time and see if it says it. Might be bad speaker or wiring.

Sony Audio... | Answered on Mar 15, 2019

Is the input volume low only from the Denon drm 700? What happens with any other device?

Sony Audio... | Answered on Mar 14, 2019

i have the same exact problem. the volume down button works ok. the volume up button seems to do any of a number of different functions other than turning the volume up again. it has just gotten worse and worse. christ damn i hope someone can figure out a fix.

Sony NWZE345 MP3... | Answered on Mar 12, 2019

Go to check your instruction manual of the L5 Sony and you will find every labelled parts or alternatively Google the product it will be helpful... So you can fix it back.

Sony Audio... | Answered on Mar 08, 2019

This item is discontinued, but your best bet to find one is on There are no new ones currently listed, but several used ones. If you could find a new one, it would be a used one as soon as you turn it on, so the difference may not be meaningful, right?

Sony Audio... | Answered on Mar 07, 2019

Check your settings on the unit and also the source of the sound. Sometimes it can get switched to PCM by mistake, or can be interfered with by something like a setting for down-mixing, which should be switched off.

Sony STR-DE915 | Answered on Mar 06, 2019

Unplug unit from AC power outlet for 5 minutes, plug it again and check.
Need further help, let me know.

Sony DAV-C770... | Answered on Mar 05, 2019

Popping sounds can be caused by a poor connection between the speakers,speaker cables, and amplifier. ... Wires can also become pinched in furniture or damaged in other ways, which can cause them to fray and make popping sounds. Check the cable at the amplifier and speakers and replace it if it is damaged.Jul 7, 2016

Sony Audio... | Answered on Mar 05, 2019

Remove the unit and take a look inside the trays as there may be a CD that is jamming the tray as it may not be lying flat on it. Be care not to jar the unit too much as they are very sensitive and shouldn't be moved without tightening the screw that holds everything from moving during transport. There usually is a tiny hole at the front of the tray that you can push in a straightened paper clip and it will manually open the tray.

Sony Audio... | Answered on Mar 03, 2019

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