Lockout key lost lockout key for Staples Shredder Model SPL-TXC12A

SOURCE: staples spl-710sh paper shredder stopped shredding

This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.

SOURCE: staples SPL-770M shredder with overheat light even when cool

Just a FYI: I had the same problem. Nothing appeared jammed. But I took the housing cover off and low and behold the rubber roller that turns the shredders had MELTED to the inside. That's why it wouldn't work. This happened while shredding a single DVD - something I had done effortlessly on numerous occasions. You may want to check to see if the roller melted or if some debris has jammed up inside the unit, like mine did often.

Veril Gillette

• 1126 Answers
• Posted on Jan 02, 2011

SOURCE: I have the Model SPL-QW120D

There is a door switch that might be defective and that is why it will not run, replace door switch.

SOURCE: Staples SPL -TXC15A Shredder on all the time

This is what worked for me.
1) unplug the shredder
2) put the selector in "auto" position. This pulls back the guard which blocks the paper and hids the sensor.
3) a little right of the center of the paper slot is the sensor. You can feel this by inserting a cotton swab in ths slot.
4) put some alcohol on the cotton swab and clean the sensor!!!!

Also the "bin full" sensors are under the shretter head. You can easily see those when you remove the head from the bin by flipping it over. I would advise cleaning those while you are at it. Mine were covered with dirt and dust.

Hope this helps!!
Tommy

SOURCE: Where can I purchase lockout key for: Staples Shredder Model: spl-txc12a

I think this url can help you directly:
https://www.staples.com/sbd/content/help-center/contact-us.html