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Posted on Nov 23, 2007
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In Focus X2 projector won't display welcome screen. It turns on, the fan goes on too and the green light is steady. I have even changed the lamp but it it still won't work. I have had it for one year and a half. Thank you in advance for your help. C.S.

  • 4 more comments 
  • electronic65 Mar 27, 2008

    The Projector doesn't show anything. It is DEAD!!!

    In Focus X2 projector won't display welcome screen. It turns on, the fan
    goes on too and the green light is steady. I have even changed the lamp
    but it it still won't work. I have had it for one year and a half.
    Thank you in advance for your help.

  • jjcouncil Oct 11, 2008

    i hook it up and the dispay on the wall shows that the machine is searching and that's all it does

  • daffyrn Feb 05, 2009

    My infocus projector turns on and shows the red infocus screen, but the remote and the power panel on the projector do not work. It will only turn off by unplugging it from the power source?

  • lawmichigan Feb 22, 2009

    I got a replace lamp message and ignored it. Finally a warning screen came up saying that the "filter" was clogged and the unit is shutting down. I shut down the projector and found that mine, an IN26, doesn't have serviceable filters.

    I vacuumed the fan and replaced the old lamp. The bulb blew out. I shut the unit down and replaced the lamp with a friends spare bulb. I couldn't close the sliding cover that is there to give me access to the lamp.

    Also, I noticed that the lamp was sitting flush in the space allotted for it. However, the I was able to start it up, but when I first turned it on there was a blinking green light and I got no light from the bulb.

    I found that the socket for the bulb's power -- a white 4 prong female (looks like a computer 12v 4 prong power socket) socket was elevated and prevented me from closing the sliding lamp cover.

    Is there a failsafe mechanism that causes the socket to stick above the plane of the sliding lamp cover? Does anyone know if a new bulb would fix the problem?

    Herb


  • Anonymous Mar 11, 2009

    I JUST GOT A PROJECTOR FROM A FRIEND. I WAS SO EXCITED TO HAVE A SONY PROJECTOR BUT THEN PUZZLED AND DISAPPOINTED. THE BULB WORKS FINE AND I HAVE FOLLOWED THE INSTRUCTIONS PERFECTLY, BUT I HAVE NO WELCOME SCREEN AND JUST A BRIGHT WHITE SQUARE INSTEAD... WHAT AM I DOING WRONG?

  • Anonymous May 13, 2009

    Same problem ...any help would be appreciated.

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  • Posted on Mar 27, 2008
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Hi there

Is it only the Welcome screen that doesn't work ? Or doesn't the Projector show a image at all ?

  • Anonymous Mar 28, 2008

    Hi there



    Ok , that means that your Projector's Ballast ( lamp's powersupply ) is faulty.



    It is quite cheap to have replaced.

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  • Posted on Sep 01, 2009
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G mana cara reset All , tanpa menggunakan remot control.....
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BenQ w1080st. Just replaced lamp, after it has been working fine until bulb broke. Now green temp light comes on and screen goes dark after 3-4 min?

The green temp light indicates that the fan isn't working; some models have 2 fans. The fan cools the projector lamp and protects the unit from damage. When the fan isn't working, the projector turns off to keep the temperature from continuing to rise. This information is available on page 52 of the User Manual available here: https://www.benq.com/en-us/support/downloads-faq/products/projector/w1080st/manual.html . The current link to the manual is https://esupportdownload.benq.com/esupport/Projector/UserManual/Projector_um_User%20Manual_20130529_114725W1070_W1080ST_EN.pdf . The recommended solution is a service call.

If your projector is out of warranty and not covered by a repair plan, I found several sources for the replacement fan with a Google search. IFixit has some videos for taking apart the projector to clean it and replace the fan on some BenQ projectors.

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Replacing the lamp module requires special considerations:
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Look at the manual page 34, for the indicator messages. I suspect it's the same problem I have (which I haven't had formally diagnosed yet!), which I believe is a defective fan. My projector had been making a really loud noise on startup, which varied in length and volume. Recently the projector has taken to turning itself off after being on for about a minute, and the power light flashes green, with the temp and lamp lights flashing red.
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