Jacuzzi Bath Perfecta EZ33 959 White round high-performance toilet Logo
Edwin Rahn Posted on Aug 03, 2015
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Water keeps running--tank will not fill up--why?

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Blaidd Gwyn

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  • Posted on Aug 03, 2015
Blaidd Gwyn
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The most common cause of this is the "flapper" is stuck. If you take the lid off the tank in the back, you will see either an orange or blue object (see attached replacement part for visual, and to order replacement). You should notice it is sticking up. This device, when in the down position, cuts off the water to the toilet bowl and allows the tank to fill. In the up position, it allows all the water in the tank to dump into the toilet bowl (aka "flush"). It is made of a type of rubber, which over time gets stiff. For the time being, until you can replace it, you should be able to either jiggle the handle and it'll drop on its own, or reach in and press it down (don't worry, the water in there is the exact same fresh water coming out of your sink when you wash your hands). It is usually recommended to replace the "floater" (which shuts off water when the tank is full) at the same time which is why they usually come in a kit.

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  • Posted on Aug 03, 2015
Dan Apthorp
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Check and see if the flapper in the bottom is stuck open or broken. The flapper is what closes when the flush is done and allows the tank to fill up. The flapper is usually made of rubber.

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Out of warranty fill valves can easily be replaced with a Lavelle "Quiet fill" available at most hardware or plumbing stores or online.
This valve is what Toto uses in most of their toilets and it is only the removeable cap that is different (subliminal advertising maybe)
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Frosen

The duration of the rinsing cycle is equal to the amount of water you have in the water tank. I don't believe they tell you this anywhere in the manual! I own a Titanium SS and it rinsed and rinsed and rinsed the first time I performed it! I figured out it will just keep going until the water tank sensor tells the machine it is out of water which is equal to saying to it: "Thanks for using all the water i wanted you to use to rinse, now you're finished." It takes a LONG time if you fill the tank. If you keep filling the tank, it will just KEEP going. Be patient, let the tank run out of water and this will trigger the end of teh cycle. Hope this helps, Tony.
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