Only printing color. The black ink will not print.
Check black ink cartrigde. Remove it and press a kleenex over the ink outlet of the head, If you can't see a well defines black mark your cartrige has a problem with the ink.
If it's charged, you should take it to a recharging center and ask them to unstuck it using ultrasound
When you go to print out the document make sure you have selected to print in black and white
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