The drive is not recognized by the os, cant run any disc, i have checked in device manager it says;Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Hi, the error code that you have on the CD/DVD drive is a known issue from Microsoft. The error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba laptop; you can click on this link http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.
In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.
This will surely fix the error code that you have on the CD/DVD drive.
Thanks
Ive notebook satellit L40 with pioneer dvdrw dvr-k15 that did not display in device manager when migrate from vista to XP. Since delete, uninstall, reinstall and edit registered key can't solve the problem.
As cd rom control by IDE Channel, ive accidently update it at IDE ATA/ATAPI controller with Standard IDE ATA/ATAPI controller (already part of compatible hardware) and my DVD/CD-ROM drive suddenly appear part of device manager.
I dont have any idea how its happen , but its work.
Code 39
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Recommended resolution
Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.
On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.
This is what I found from the MS site..
SOURCE: pioneer dvd-rw dvr-k17a
i found the solution at microsoft support website, but i just found in portuguese, so im gonna try to explain how to solve it.
u need to go to start menu and then on the star search u need to search for "regedit"
when u are inside the regedit, look for this subkey "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}"
on the right side u need to del 2 subkeys
"upperfilters" and "lowerfilters"
close the regedit and restart the windows.
hope i can help u guys. it worked for me.
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same problem
my problem is identical to Eddie72's
the drive is not recognized by the os, cant run any disc, i have checked in device manager it says;Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Windows Vista operating system. Pioneer DVD-K17A drive not recognized, driver won't work.
a mi me da un codigo 19 que la informacion en el registro esta dañada o faltante... ayuda urgente!!!!!!!!!!!!!!!!!!!!!!
code 39 alsp
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