Hi, the brushbar on my dyson dc03 isn't turning, I have good suction & the belt is still intact
Hi there, it's Jack at Dyson.
DC03 doesn't use a traditional user-replaceable belt. Instead it has a brush control clutch mechanism which allows you to turn off the brush bar when cleaning hard floors and delicate rugs.
If the brush bar doesn't seem to be rotating, it's worth double-checking you have the brush control set correctly. When the machine is reclined into the normal vacuuming position, the brush control should move to the Drive/On position:
Please note, as a safety feature the brush bar will never rotate when the vacuum is standing upright.
If you're confident the brush control is in the correct position, but the brush bar still won't rotate, please give our freephone UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.
SOURCE: Brushbar not spinning
Well dummy me. I called Dyson. There is an on/off switch RIGHT NEXT TO THE MAIN ON OFF for JUST the beater bar. Itis not highlighted in the manual and I never even looked at the front of the machine! Pressing did reactivate beater bar after the auto shut off caused by the sock! HOWEVER I am keeping the more complicated clutch instructions, just in case. Thanks!
SOURCE: Brushbar not spinning
did you make sure that the dial is set to carpet if you have a dyson animal then the dial will be purple and on the right side or the vacuum make sure it is in the carpet posistion
SOURCE: The brushbar is not spinning.
Even though the belts are intact they can still be stretched and will not turn the brush. Here is a link to the belts you need:
Dyson DC14 Replacement Belts
SOURCE: Dyson hose suction strong...when using the brush
Hello,
There
are several things that this could be. Probably the most common problem
that we see when customers come in with this problem is actually a
fairly simple problem to fix. Here are just a few things that this could
be.
The fist possible problem sounds like the most probable to
me, just because of the fact that you said you had just replaced the
clutch, and therefore you had to remove the bottom sole plate. This is a
VERY common problem actually.
Possible Problem #1. The first
problem is extremely common. In fact, we probably see between 2-3 of
these problems every week. It mostly happens after people take the
bottom plate off the vacuum cleaner in
order to clean the roller brush. What happens is when they reinstall
the bottom plate, they put it on on incorrectly. It's actually very easy
to do. When the bottom plate (soleplate) is installed wrong, there will
be a gap between the bottom plate, and the agitator housing, or the
purple tray the roller brush sits in. This will cause the soleplate to
be a few inches higher off the ground then it should be, preventing the
brushes from even hitting the carpet. This makes it seem to the user
that vacuum has lost suction power because without the brushes
hitting the carpet, the machine will not pick up very well on floors,
but when they use the attachment hose there's plenty of suction power.
Here's
a picture of the WRONG way to install
the bottom plate. Notice the gap in between the two housings:
Here's
another picture, that is the RIGHT way to
install the soleplate:
I
would say probably 6 times out of 10 this is the problem with the
customers machine. If you checked the soleplate and it is installed
correctly, move on to the second possible problem.
Possible
Problem # 2. Turn the vacuum cleaner
upside down so the brush roller is facing upwards. I found the easiest
way to work on it is to put it on a counter top or work bench. On the
left hand side behind the roller brush you should see a flexible
transparent hose that goes from the motor to the agitator housing. This
hose actually has a lot of strain on it when the vacuum cleaner is in the reclined
position. When the first few series of Dyson DC07 models came out, they
didn't make this hose long enough, so when the vacuum was in the
reclined position, it would put too much stress on the hose, and cause
the hose to actually crack, usually right where the end of the hose that
goes into the agitator housing. Examine your hose and see if you have
any visible cracks in this hose. If you need to you may just remove the
entire hose assembly by pulling on it. It will easily come right out of
the machine so you can inspect it better. Here's a picture of where the
hose usually cracks:
This
would also explain why the vacuum works fine when using the
attachments, but not on the floors. The attachment hose uses a different
suction channel, and when the machine is in the upright position, no
suction goes through this hose. If you do find a crack in this hose, the
this hose needs to be replaced. Here's a direct link to that hose on
our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose
Part # 904219
Possible Problem #3. I would suspect that this
may not be the problem, but if neither of the solutions above worked, then try this
one. Dyson's in general are prone to clogging. There are a few clog
ports throughout the vacuum cleaner that were added there due to Dyson
prototypes becoming clogged at these points. Here are pictures of how and where to check
for these clogs. Simply remove the suction port covers at both of these
locations:
If
you are getting suction power from the hose, but the vacuum still
doesn't pick up on the floors, I think that these solutions should fix your problem. If
you just replaced the clutch mechanism, the roller brush should be
fine, but turn the vacuum over on it's side and make sure that the
roller brush is actually spinning while it's on carpet mode. If none of
these problems fixed your Dyson, please use the Clarification Request,
or leave another comment here on the Fixya repair page, and I'll be
happy to further diagnosis the vacuum cleaner with you.
I hope
this was helpful to you. If so, please be sure to rate the repair as
helpful by clicking the thumbs up icon in the top of the repair page.
This is what keeps Fixya repair professionals like myself continue
posting these detailed repair solutions for free. We really do
appreciate when someone recognizes the work you've done. Thank you very
much,
SOURCE: Hi loss of suction on Dyson DC07 and I have
Check for a clog where the power nozzle connects to the hose. Clogs or leaks in the hose will both cause loss of suction/air flow. Another possibility is broken or worn out fan blades.
If your brushbar wont turn and the belt is definatley fitted correctly then there is a problem with the brushbar itself.
If the brushbar is old then they can be affected internally by clogging up.
Assuming you have the "Clutch" version of Dyson. This is one that has a spiral brushbar.
There are 2 types of brushbar, 1 for the Clutch Version and 1 for the Non Clutch version.
Either way you will need to replace the brushbar. Please watch the video....
http://www.youtube.com/watch?v=6BtlLNkQG08
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