Error message: Lens error, restart camera (Restarting has not fixed the problem.) I have tried replace the batteries and removing the SD card. I don't know what else to try.
Zoom lenses - stuck in its housing or fully extended are caused by factors like - knocks, dead butteries debris or some form of corrosion .
This is a risky method and I would recommend for the last option, if other conventional methods don't work.
Provided your lens has collapsed into its housing - you try a little knock on the camera with your palm while pressing the on/off button. If that does not work, you are on your own - to decide.
SOURCE: Lens error
The most common cause of this issue on the L3 is an impact which dislodges the focus element in the very front of the lens. The metal platform that the focus system is mounted to is attached with 1 screw and is able to flex slightly under stress. When impacted it flexes and allows the focus drive to become misaligned. The lens still technically works but the camera senses that the focus is jammed and leaves the lens extended so no components will be damaged by retracting. This repair costs $145 at my shop, not an economical repair for this camera. Some parts of the focus element are accessable from the front of the lens. You can remove the metal cover (it is glued down). Generally you will not be able to re-install the lens barrier, but it can be removed without harm to the camera. When you remove the plastic plate which carries the lens barrier you will see a small metal gear, this is the base of the focus drive.
SOURCE: "Lens error - restart camera" message, but won't restart
I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.
SOURCE: Lens error, restart camera
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
SOURCE: My Powershot A580 [Canon] has recieved the "Lens Error - Restart
This trick works for most of these camera types and my canon was revived from this
OK you are probably going to think I am loony giving you this advise But No I am completely sane!
Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.
Blow around the lens in all the extension joins the firmly slap it in the palm of you hand with the side of the camera making contact with you palm. Do the procedure two or 3 times and inbetween the slaps turn it on to activate the lens mechanism. I have now fixed about 80 of these cameras with this method. I obtained the fix from Sony who charge $90 to do exactly the same. Keep at it as it will eventually work. One tip, make sure the battery is charged before you do this.
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SOURCE: PowerShot SD630 lens stuck out, says lens error, restart camera
I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/
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