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It more than likely not the sellers fault ,but the Postal services fault the package was not delivered. You can change to negative feedback to naturale. I am also a seller on eBay I am sick of my packages not being delivered just because the Postal Service can`t do there job. But is the sellers that have to accept negative feedback and even have give the money back also .
http://www.buythebullet.com/ This is the website and you can go on and order a new blade but it comes with other things and costs $30. The package is called the deluxe upgrade kit.
To start check the video setting , so to ensure that you are not just talking about the side bands that you get when you watch a squared screen (4:3) picture on your new rectangular screen (16:9).
If the problem is also with an external receiver, test on a different device, like a DVD.
If the above did not fixed the problem, then you have a faulty Lower buffer board, or a bad connector to plasma screen.
In this case call immediately the seller to arrange replacement.
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