SOURCE: Fisher and Paykel (Old model) Fresh 5.0
you probably have a foreign object in the pump impellor - the favourite is bits of bra wire
SOURCE: F & P GW712 - bowl spins, but won't fill.
Read your user manual - but I would suggest that you may not have setup the balance properly. Check the level of the machine and adjust to be as square as possible by adjusting the feet at the bottom. If the water isnt coming in on both hot and cold sounds like a common problem - perhaps the water level sensor is playing up or something else has been knocked during transportation of the machine when you moved house. Check your user manual for troubleshooting. Sounds dumb, but check that 'delay start' isnt selected also. check both hoses filters are not blocked.
SOURCE: Fault 37 but pump is clear and does work part of cycle
there is a blocked pressure chamber or switch remove and clean then try again / it is letting to much water in
SOURCE: water leaks during final spin cycle only
Hi,
The first thing to do is get the machine up off the floor onto a base that allows you to slide under machine on your back with a flash light. Make sure whatever you decide to lift machine up onto is very stable and durable. Bricks, blocks, or a utility cart maybe. You need to look under machine to see where the leak is coming from. You want to make sure it is not going to fall on you. The machine is not that heavy, just awkward to lift or move because of it's size. So, you could slide something under each corner, one at a time, or ask a friend to help lift it onto a base. Now you are ready to go. Don't worry, this is really easy.
Get a towel, flashlight, and start machine on a small load with shortest cycle set.(probably delicate). After you start machine, slide under and and try to find where water is leaking from. The pump is going to be a plastic circular shape thing with ridges on outside. Probably dead front center and attached to motor. If water is leaking anywhere from plastic circle thing, then this is your problem. BUT, also follow all the black hoses that are under machine. Sometimes leak can be a cracked hose or loose attachment. That is real cheap and easy. The hoses are attached with metal ring deals. You take a pair of channel locks or big pliers and squeeze them to open. There are 2 or 3 hoses that attach to pump that will need to be removed if this is where leak is coming from. Then, the pump is only attached with metal clips that you pull out to release pump from motor. No tools needed. Take the pump to sears or local appliance shop and I guarantee they will have replacement.
Thank you for contacting Fixya.com
SOURCE: hi my smartdrive machine keeps going off balance
sure- hopefully you have a bit of room to move your appliance a bit. lay down on the floor, if able. use a flashlight. you should see 4 nylon or metal feet that the washer sits on. they'll have threaded bolts that lead into the bottom 4 corners of the washer. don't know how old your machine is, but if things look rusty, a little wd40 sprayed on them will help!
have someone help you lift the end of the washer opposite the way the axis of the drum is tilted. jiggle the drum a little and observe whether it becomes more centered. if you can, stick a piece of 2x4 , or 2x2 under that edge and turn the pads in a 'lefty-loosey' direction. this will raise one edge. take out the wood or spacer, and check the centering. you may need to mess with all 4 'feet', to get it right.
make sure your floor/platform the washer is on is solid!! if it's rotting out, check that your water connections are not leaking, and your drain hose is properly seated! good luck.
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