HP ProBook 4510s FM849UT Notebook Logo
Anonymous Posted on Apr 03, 2014

System not booting normally

After doing a normal Shut Down throuh the Task Manager, I tried to start up the 4510s notebook and I ggot the Windows XP logo screen and then, for a split second, a screen that had a bunch of words in the top half of the screen and then a line that had, maybe, some memory address which I could not possibly read (years of Evelyn Woods training wouldn't help ). The system then displays the HP Invent logo screen and then the black "We apologize" screen with the Safe Mode options, Last Config and Start Windows Normally selections. Even when I put in the original Operating Systems DVD that came with the system or an Original Windows XP Professional DVD, the external DVD drive comes on for a while (the internal DVD drive has not worked for a couple years) but apparently doesn't recogize the DVD and continues booting to the blank screen. I even hooked up another external DVD drive but had the same negative results. The external DVD drive and then the HDD are in the Boot Order list. My plan this weekend was to locate the Windows 7 DVD that HP sent me a few years ago as a free upgrade and to install it. Now, I would like to complete copying the files off the HDD to an external HDD, maybe, by using Safe Mode or Safe Mode with Command Prompt (so that I can perform a System Restore). Any ideas? Thanks.

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Joel Sharoff

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  • Posted on Apr 03, 2014
Joel Sharoff
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Its going to safe mode every time...actually Safe Mode is for to change any setting or get backup and some more... better to change the OS.. everything will be perfect after taking data backup... i think it will help u....

Testimonial: "Thanks for the reply. However, I cannot boot to any of the Safe Mode options. If I had, I definitely would have followed your points. I wish I knew some way to slow the boot process down so that I could read the 'error' screen."

  • Joel Sharoff
    Joel Sharoff Apr 06, 2014

    If u want the safe mode option after turning ON jst press F8 function key.. then it will appear...

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