Trouble faxing hi we just brought a fax and everytime i try to send a fax i always get a busy/engaged signal.i tried a few different people and i always get a busy signal. ive unplugged my internet as someone suggested but still get a busy signal am i doing somthing wrong? any help would be great thanks mat

There could be several reasons why your fax machine is unable to send long-distance faxes. Here are a few possible causes to consider:

1. Phone line issues: Long-distance faxes may require a stronger and more stable phone connection than local faxes. If there is interference or noise on the line, the fax machine may have difficulty communicating with the recipient's fax machine. You could try calling your phone company to check the line quality.
2. Fax settings: Check that your fax settings are correct, including the country code and area code. It's also possible that the recipient's fax machine has changed settings or is experiencing technical issues.
3. Busy phone lines: Long-distance fax transmissions may be affected by busy phone lines or heavy network traffic. You could try sending the fax at a different time, such as during off-peak hours.
4. Fax machine issues: Your fax machine may have a hardware or software issue that is preventing it from sending long-distance faxes. You could try resetting the machine to its default settings or contacting the manufacturer for assistance.

It's also worth noting that some businesses and organizations have implemented measures to prevent unsolicited faxes, such as blocking faxes from unknown or unapproved numbers. If you're still having trouble after checking the above factors, you could try contacting the recipient to ensure they are able to receive faxes from your number.

Hi Janet
Try using a standard phone to call your Fax Line
Connect a phone to this Line to test for voice
Disconnect Fax Machine from Phone Line
Reset Fax machine
The Fax machine is supposed to respond to the right tones being sent down the voice line
If it is not responding & all else works then check your Fax settings for "Receiving"

Hi,
You need to reset the memory, since previously you have dialed some number, which is not able to connect. So restart the printer. Unplug the printer for 10 minutes and plug back the power to the printer.

Hope this helps.

Shane

As I understand it, this is as it should be. You have two different numbers sharing the same physical line and only one can be active at any one time, so if you are using the phone and someone tries to fax, the fax line will be engaged and similarly, if you are sending a fax and someone tries to ring on your phone line, it will be engaged.

See the comment/solution to posting by mark_heinze Jan19, 2009. This may be the same problem/solution for you.

Instead of trying to send a fax try to call the number from a different phone. To see if the receiver is busy all the time..

Very often this is caused by either the sender or receiver having VOIP phone service. Check this and if this is the case you need to set the baud rate to 9600.

Hope this helps!

hello dmhertz

anything here that may help Canon .


riz.

Try turning off ecm (Error Correction Mode) It appears this may be common on this series. Basically line issues

Just found your post and I'm having the same problem. Everything else seems to be working correctly. I can copy, scan, print and I THINK I can send a fax correctly, I should have called the person and made sure it arrived. However, I cannot receive faxes. I have an answering machine on the line, but it is not plugged into the Kodak Pinter, it is in another room. The answering machine answered the call, the FAX noise came across, but the Kodak Printer never picked it up and printed out the fax. I think I have all the settings correct, but the instructions are not very clear. Do you think I HAVE to have the answering machine plugged into the Kodak Printer? That doesn't make sense, but I might try it.