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My Canon Pixma MP780 has all new cartridges installed and I pressed them all down until I heard the clicking sound as usual. The machine had showed two cartridges as needing refilled but after a couple of tries it would not print anything. I then did the normal printer maintanance of cleaning the nozzel and head through the computer. It is now flashing wrong cartridge and will NOT slide the cartridges back over so I can remove them. I have tried turning the machine off and on and unplugging it. Any suggestions???
I had the same problem. Canon said I was SOL - take it to a service shop or buy a new one.
There's a large chrome rod that the head rides on - the one that is greased. On the far left hand side at the bearing point, you can see a plastic cam. If you rotate that cam (and the rod) clockwise with your finger (looking from the right hand side of the printer towards the cam), it will raise the head assembly enough to release the heads.
Once I was able to release the heads, I ordered a new head assembly from Canon - about $45 with tax and 2 day shipping. I installed the new head, replaced the two cartridges that were very low, and was back in service.
WARNING: The above method of releasing the head was empirically determined by examining the printer. This may not be (probably isn't) a sanctioned method. Try at your own risk. If you break your printer, it's not my fault. But, it worked for me and saved me paying an arm and a leg for service, or buying a new printer or paying for those expensive new cartridges.I had the same problem. Canon said I was SOL - take it to a service shop or buy a new one.
There's a large chrome rod that the head rides on - the one that is greased. On the far left hand side at the bearing point, you can see a plastic cam. If you rotate that cam (and the rod) clockwise with your finger (looking from the right hand side of the printer towards the cam), it will raise the head assembly enough to release the heads.
Once I was able to release the heads, I ordered a new head assembly from Canon - about $45 with tax and 2 day shipping. I installed the new head, replaced the two cartridges that were very low, and was back in service.
WARNING: The above method of releasing the head was empirically determined by examining the printer. This may not be (probably isn't) a sanctioned method. Try at your own risk. If you break your printer, it's not my fault. But, it worked for me and saved me paying an arm and a leg for service, or buying a new printer or paying for those expensive new cartridges.
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Installing ink cartridges:
Make sure that the machine is turned on, lift the
Scanning Unit (Printer Cover) with both hands, then pull the Scanning
Unit Support (A) down into place.Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.Note: - Do not attempt to reattach the protective tape once you have removed it.do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*
*One
black cartridge and one color cartridge must be installed in the
machine in order for the printer to operate. It does not matter if the
capacities (Standard or High) do not match.
Push up on the front of the
cartridge until it locks into place. (A click sound will be heard when
the cartridge is locked in place.)Confirm that the ink cartridges are installed properly.OR
<1> The ink cartridge is not installed properly.
<2> The ink cartridge is installed properly.
Fold the scanning unit support and close the scanning unit (printer cover).
Wait until the preparatory operation is complete; it takes about one to two minutes.
Make sure that the machine is turned on, lift the Scanning Unit (Printer Cover) with both hands, then pull the Scanning Unit Support (A) down into place.
Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.
Note: - Do not attempt to reattach the protective tape once you have removed it. - Do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.
Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*
*One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities (Standard or High) do not match.
Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)
Confirm that the ink cartridges are installed properly.
<1> The ink cartridge is not installed properly.
<2> The ink cartridge is installed properly.
Fold the scanning unit support and close the scanning unit (printer cover).
Wait until the preparatory operation is complete; it takes about one to two minutes.
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink or toner cartridge? Please consider the following: If you are using a refilled (theabsolute worst possible choice) or third party cartridges (2nd. Worst possible choice) that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors. If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges Don
hi, CANON PIXMA MP160 All-In-One InkJet
Printer has few common problems. Such as Driver CD
lost, Scanner does not work, Connection problem etc. For find all these software solution
just click here....
Are you using OEM cartridges or refills?
If you still have the old cartridges, put them in and see if the PC gives you status for the empty cartridges. If the system correctly statuses the old cartridges, check that the new cartridges the correct ones for your printer.
From the front panel (Macintosh and Windows)Press MENU or SETUP (depending on the model). Press the right ARROW repeatedly until the display window reads Maintenance. Press ENTER. Press the right ARROW repeatedly until the display window reads Align Print Cartridges. Press ENTER. The unit will begin the alignment process and the display window will read Printing Alignment Page Verify that the alignment was successful after the page is complete.
I had the same problem. Canon said I was SOL - take it to a service shop or buy a new one.
There's a large chrome rod that the head rides on - the one that is greased. On the far left hand side at the bearing point, you can see a plastic cam. If you rotate that cam (and the rod) clockwise with your finger (looking from the right hand side of the printer towards the cam), it will raise the head assembly enough to release the heads.
Once I was able to release the heads, I ordered a new head assembly from Canon - about $45 with tax and 2 day shipping. I installed the new head, replaced the two cartridges that were very low, and was back in service.
WARNING: The above method of releasing the head was empirically determined by examining the printer. This may not be (probably isn't) a sanctioned method. Try at your own risk. If you break your printer, it's not my fault. But, it worked for me and saved me paying an arm and a leg for service, or buying a new printer or paying for those expensive new cartridges.
Added new black cartridge. Now nothing will print.
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