HP 1220C AND WINDOWS 7 CATRIDGE ALIGNMENT

Write model number and more informations if you really need help.try rotating the sheet on the scanner

Both cartridges are new?..Might be old/clogged stock.
Step 1:

1. Open HP Solution Center.
   
   • Windows XP: On the Windows taskbar, click Start, click All Programs, point to HP, and then click HP Solution Center.
   • Windows Vista: On the Windows taskbar, click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
2. Click Settings, and then click Printer Toolbox.
3. Click the Device Services tab, and then click Clean the Print Cartridges.

Step 2:
Manually need to clean print head nozzles:
Take out both cartridges.
follow the youtube link for cleaning procedure...

https://www.youtube.com/watch?v=p0tm8dNeE2A

Try for align...

Follow the steps to align newly installed cartridges.

• When prompted, make sure plain white letter or A4 paper is loaded in the input tray.

• Press the button next to OK on the control panel display.

• The product prints an alignment page.

• Place the alignment page print-side down on the right front corner of the glass.

• Press the button next to OK on the control panel display.

When the On button stops flashing, the alignment is complete. Remove the page and recycle or discard it.

Method two: Print an alignment page using the computer

• Double-click the HP Digital Imaging Monitor icon ( ) on the lower right side of the Windows taskbar.

• The HP Solution Center displays.

• In the HP Solution Center, click Settings . Then click Printer Toolbox .

• The printer Toolbox displays.

• Click the Device Services tab.

• Click Align the Print Cartridges .

• When prompted, make sure plain white letter or A4 paper is loaded in the input tray.

• Press the button next to OK on the control panel display.

• The product prints an alignment page.

• Place the alignment page print-side down on the right front corner of the glass.

• Press the button next to OK on the control panel display.

When the On button stops flashing, the alignment is complete. Remove the page and recycle or discard it.

****If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

Step two: Align the product through the print driverFollow these steps to manually align the product through the print driver.

1. Open HP Solution Center.
   • Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
   • Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
2. In HP Solution Center, click Settings , click Print Settings , and then click Printer Toolbox . The printer Toolbox opens.
3. On the Device Services tab, click Align the Print Cartridges . The product prints a cartridge alignment page.
4. Lift the scanner lid.
5. Place the alignment page on the front-right corner of the scanner glass with the print side down.

Here's a support article taken from the HP website regarding alignment of print cartridges. Hope this helps.
Introduction This document provides steps to align print cartridges using the All-in-One control panel or the computer. The appearance of the product varies by model. Aligning print cartridges Follow one of these methods to align print cartridges. NOTE: If the same print cartridge is removed and reinstalled, the product will not prompt to align the print cartridges. The product remembers the alignment values for that print cartridge, so there is no need to realign the print cartridges. Method one: Print an alignment page using the All-in-One control panel When a new cartridge is installed, the product aligns the cartridge. The cartridges can also be aligned any time after you install the software. Aligning the cartridges helps ensure high quality output. Follow the steps to align newly installed cartridges.

1. When prompted, make sure plain white letter or A4 paper is loaded in the input tray.
2. Press the button next to OK on the control panel display. The product prints an alignment page. Figure 1: Alignment page
3. Place the alignment page print-side down on the right front corner of the glass. Figure 2: Position the alignment page
4. Press the button next to OK on the control panel display. When the On button stops flashing, the alignment is complete. Remove the page and recycle or discard it.

Method two: Print an alignment page using the computer Follow these steps to align the cartridges from the HP Photosmart software.

1. Double-click the HP Digital Imaging Monitor icon ( ) on the lower right side of the Windows taskbar. The HP Solution Center displays.
2. In the HP Solution Center, click Settings . Then click Printer Toolbox . The printer Toolbox displays.
3. Click the Device Services tab.
4. Click Align the Print Cartridges .
5. When prompted, make sure plain white letter or A4 paper is loaded in the input tray.
6. Press the button next to OK on the control panel display. The product prints an alignment page. Figure 3: Printing an alignment page
7. Place the alignment page print-side down on the right front corner of the glass. Figure 4: Positioning the alignment page
8. Press the button next to OK on the control panel display. When the On button stops flashing, the alignment is complete. Remove the page and recycle or discard it.

'Printer alignment failed' Error Message Displays on the Product

Try aligning the printer again and put the alignment page on the top of the scanner bed printer will align itself make sure the printouts are facing down

'Printer alignment failed' Error Message Displays on the Product

A "Printer alignment failed " error message displays on the product
Follow these steps in the order presented until you resolve the issue. When one of the steps resolves the issue, there is no need to continue troubleshooting.
Step one: Load the correct type of paper
Colored, photo, or used paper can cause the alignment to fail.

1.
Remove all the paper from the tray.
2.
Load unused, plain white, letter, or A4-sized paper with a brightness level of at least 85 into the tray.

NOTE: Look for the brightness level on the paper packaging.

Step two: Align the All-in-One

1.
Press the Setup button ( ).
2.
Press the Down Arrow ( ) to select Tools , and then press OK .
3.
Press the Down Arrow to select Align Print Cartridges and then press OK . The product calibrates, aligns the printhead, and then prints an alignment page.
4.
Click OK to continue.
5.
Recycle or discard the alignment page.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step three: Check the ink levels
Empty or nearly empty cartridges might cause alignment failures. Follow these steps in the order presented to check the ink levels in the cartridges.

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
In the Print Settings area, click Printer Toolbox . The printer Toolbox opens.
4.
Click the Estimated Ink Level tab. The estimated ink levels display in a new window.
Figure 1: Estimated Ink Level window
Illustration of Estimated Ink Level graphic
*
If either of the cartridges is empty or low on ink, continue to the next step.
*
If the ink levels in the cartridges are sufficient, skip to Step five: Clean the cartridges .

Step four: Replace the cartridges
Follow these steps to replace any cartridges that are empty or low on ink.

1.
Press the Power button ( ) to turn on the product.

CAUTION: If the product is off when you open the cartridge door to access the cartridges, the product does not release the cartridges for changing. You might damage the product if the cartridges are not in the dock when you try to remove them.
2.
Open the cartridge door.
Figure 2: Open the cartridge door
Illustration of opening the cartridge door
3.
Wait until the print carriage is idle and silent, and then lightly press down on a cartridge to release it.

NOTE: To replace the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
Figure 3: Press down on the cartridge to release it
Illustration of pressing down on cartridge to release it.
4.
Pull the print cartridge toward you out of its slot.

NOTE: The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used cartridges free of charge. For more information, go to the HP Eco Solutions Web page .
5.
Remove the new cartridge from its packaging.
Figure 4: Remove the cartridge from packaging
Illustration of removing new cartridge from
6.
Use the pull tab to gently remove the protective plastic tape from the cartridge.

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Figure 5: Remove the protective tape
Illustration of removing the protective plastic tape from the cartridge
7.
Slide the new cartridge forward into the empty slot, and then gently push on the upper part of the print cartridge forward until it clicks into the socket.
Figure 6: Install the new cartridge
Illustration of sliding new cartridge into the slot
8.
Close the cartridge door.
Figure 7: Close the cartridge door
Illustration of closing the cartridge door
9.
Try the alignment again.

Step five: Clean the cartridges
Method one: Clean the cartridges from HP Solution Center

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
Click Print Settings , and then click Printer Toolbox . The printer Toolbox opens.
4.
Click the Devices Services tab, and then click Clean the Print Cartridges .
5.
Follow the on-screen instructions to choose the appropriate cleaning level.
6.
Recycle or discard the page that prints.

Method two: Clean the cartridges from the Start menu

1.
Click Start , and then click Printers and Faxes .
2.
Right-click your printer icon, and then choose Properties .
3.
Click Printing Preferences , and then click the Services tab.
4.
Click Service This Device . The Printer Toolbox opens.
5.
Click the Device Services tab, and then click the Clean the Print Cartridges tab.
6.
Follow the on-screen instructions to choose the appropriate cleaning level.
7.
Replace empty or almost empty cartridges.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step six: Reset and relocate the product
A power reset drains power from the product and returns the product to the same settings after restarting. Plugging the product directly into a wall outlet can eliminate any potential power deficiencies that could cause an alignment failure.

1.
Make sure that you have the product turned on. If necessary, press the Power button ( ) to turn on the product.
2.
With the product turned on, disconnect the power cord from the back of the product.
3.
Unplug the power cord from any power strips or surge suppressors, and then plug it directly into a wall outlet, preferably in another room.
4.
Reconnect the power cord to the back of the product.
5.
Press the Power button ( ) to turn on the product.
6.
Load plain white paper into the tray.
7.
Try the alignment again.

#
If these steps resolved the issue , there is no need to continue troubleshooting.
call hp to take advantage of your printers warranty or they can provide you alternative options specially their loyalty program for Out of Warranty printers

hope i help you a bit

Please perform the following steps:

* Make sure the CD/DVD tray is closed.

* Double-click the HP Solution Center icon.

* In the HP Solution Center (for Windows OS, if you are using Mac please let me know), click the tab for the HP Photosmart 5100 series.
* Click the Settings button.

* Point to Print Settings.

* Highlight and click Printer Toolbox.

* After the Printer Toolbox opens, click the Align print cartridges button.

* Follow the on-screen prompts to align the cartridges and print an alignment page.

:) Dr Tony

To align the print cartridges from the HP Photosmart Software
1. Load letter or A4 unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
2. In the HP Solution Center, click Settings.
3. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Align the Print Cartridges.
When prompted, ensure plain white letter or A4 paper is loaded in the input tray, then
press the button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
The product prints a print cartridge alignment sheet.
7. Load the page print side down on the right front corner of the glass, and then press
the button next to OK to scan the page.
When the On button stops flashing, the alignment is complete and the page can be
removed. Recycle or discard the page.

Align the new print cartridge

1. On the Windows taskbar, click Start .
2. Click Programs or All Programs , click HP , and then click HP Solution Center .
3. In HP Solution Center , click Settings , click Print Settings , and then click Printer Toolbox . The Printer Toolbox opens.
4. Click Align the Print Cartridges .
5. Click Align , and then follow the on-screen instructions. The product prints a test page, aligns the print cartridges, and calibrates the printer.
6. Recycle or discard the test page.

Hello,

You may want to run the alignment program again. Below are the steps as found on page 84 of the manual found here.

To align the print cartridges from the HP Photosmart Software
1. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Services tab, and then click
Service this device.
The Printer Toolbox appears.
2. Click the Device Services tab.
3. Click Align the Print Cartridges.
The HP All-in-One prints a print cartridge alignment sheet.
4. When prompted, ensure plain white letter or A4 paper is loaded in the input tray, then
press the button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
The HP All-in-One prints a test page, aligns the print head, and calibrates the printer.
5. Load the page print side down on the right front corner of the glass, and then press
the button next to OK to scan the page.
When the On button stops flashing, the alignment is complete and the page can be
removed. Recycle or discard the page.