Canon PowerShot SD800 IS / IXUS 850 IS Digital Camera Logo

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Posted on Mar 28, 2009
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My camera screen is black.

It has done this frequently. Last time it did this, I took some pictures, and it went back again. Last night, it did it again, and I took more pictures, but didn't turn back. I've tried every setting, and every button, it just won't work.


I can review pictures (in color) that I took before this problem occurred, but any new pictures that I take are all black, and I can't fix it.

Someone please help!

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  • rreesh Apr 10, 2009

    I have a three year old Canon PowrShot S2 IS which is not working. When I look at the LCD screen or through the view finder, the screen is black except for the setup information displayed on the edges of the screen. If I try to take a picture, it also is black. It's like there is a lens cap on the lens. How do I contact Canon to rectify the problem if it is the CCD sensor? Thanks

  • JoeySoap May 20, 2009

    I have a similar problem. (IXUS 850 IS)

    When I switch on, the lcd display is black - more exactly, the white icons show up around the edge of the screen (which is black) for a couple of seconds, but then they disappear and the whole screen goes black. This is the case for almost modes of shooting; in digital macro mode the LCD display acts normally, though.

    It will take pictures in auto mode, and I can review them. Anyone got any idea what's happening?

×

1 Answer

Ginko

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  • Canon Master 19,396 Answers
  • Posted on Mar 28, 2009
Ginko
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If the new pictures are all black, then the problem is not on the LCD display, but it is a faulty CCD sensor.

The CCD image sensor is the device that captures the picture .

CCD sensor is covered even after warranty, contact canon ringing the phone number listed on the owner manual.

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My camera turns on but it cannot take picture, I don't know why? the last time I took a picture the screen just went black and now it just been like that .
A CCD problem would explain the lines on your pictures and the lines on the LCD (since the CCD is used to feed the live image). CCD (Charge Coupled Device) is one of the two main types of image sensors used in digital cameras.

When a picture is taken, the CCD is struck by light coming through the camera's lens. Each of the thousands or millions of tiny pixels that make up the CCD convert this light into electrons. The number of electrons, usually described as the pixel's accumulated charge, is measured, then converted to a digital value. This last step occurs outside the CCD, in a camera component called an analog-to-digital converter.

Some symptoms of a defective CCD include distorted images or abnormal colors, scratchy purple lines, blank or black pictures, and/or black videos with good sound being recorded on the camera's flash card.

In order to correct this issue, the repair facility needs to replace the CCD. This is not something you may do on your own; check this article for additional details: Bad CCDs. This, isn't a good new, but hope helps to solve it.

Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using Fixya, and have a nice day.
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