Generally, bobbin tension is set at the factory and is usually a "last attempt" to alter. Sounds like you are probably experiencing bird nesting or thread nesting which is a top thread issue.
Be sure to install a brand new needle.
Remove the top thread from the machine.
ALWAYS RAISE the presser foot and rethread the top thread.
Set the top tension to the mid-point and retest your machine.
Tension is correct when top and bobbin threads meet in the middle of the fabric. It is a tug of war between the two threads. When there is equal pull, the top thread pulls the bobbin thread up and the bobbin thread pulls the top thread down. Increasing the top tension pulls the bobbin thread further up, decreasing top tension will allow the bobbin thread to pull the top thread down.
Understanding Thread Tension Threads
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