I changed the dry ink - no help. Nothing in the manual about this problem. Have turned the machine on and off several times - no luck.
Try this reset.
Power the machine off, Hold "0" the zero key while powering the machine on. That will put it in diagnostics mode.
Then enter 20, press start, then enter 3 and start.
Power off and back on and let me know.
The side door sometimes will not close correctly, because the tab is worn out.
If you cannot afford to pay for the service call and parts, try using duct tape to hold the door closed. Often the mahine will say E7 to close the side door, and not ready.
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Thanks! After spending 35 minutes on the phone with Xerox tech support I was getting nowhere. Thanks to you, it's now up and running!
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