Htwp1200doww where does fabric softner go

Push the fabric softener cup down and turn it to lock it into place

It goes into the top of the agitator on that machine. It should look like this.

YOU HAVE TO YAKE OUT WHERE U PUT IN THE FABRIC SOFTNER AND CLEAN OUT THE WHOLES WERE IT COMES OUT

your cup is most likely stuck in the open position due to buildup of fabric softener. Pour two cups of very hot [200 degrees farenheit] water into it and repeat until it works as it should. J.

that top cap/container on top of the agitator is for fabric softner if you use it. As to why it wont spin possible overload or if you bought a second hand machine could be a belt or gearbox ??
Suggest you put the detergent in the bowl, the fabric softner on top of the agitator, drop the clothes in till it's full not pushing down on the clothing - the weight rating of the washer is for wet clothes weight not dry clothes. If this doesn't get you going in the right direction then call someone who knows what their doing, it's too good a machine to risk stuffing it if you dont know what your doing

Liquid Softener was clogged up over time.
1-Put hot water in the place of the Softener slowly and let it over flow to dissolve the solidified liquid.
2-Keep doing this until you see water at the bottom of the tub.
3-Run a small load to clean out the gum.

the way to do this depends on if it is a dual action or triple action agitatior.
dual action
- Remove fabric softner dispenser
-pull off plastic cap with flat blade screwdriver
- bolt is under plastic cap 7/16"
triple action (bounces up and down)
remove fabric softenr and plastic cap
with a 1/2" drive socket extention, put into square hole and unscrew spring assembly. once unscrewed top portion of agitator will come off

Just follow these steps:

1. Remove the center dispenser from the top of the agitator. It should just pop off.
2. Locate the white plastic cap underneath and pull straight up to remove.
3. Locate the agitator bolt underneath and remove using a socket and ratchet (can't remember the size). Hold the agitator still with one hand in order to loosen the bolt.
4. With the bolt removed, grasp the agitator by the bottom flanges and pull straight up. It should lift off the center post.

NOTE: Sometimes these agitators will stick due to years of detergent accumulation. You may have to wobble it back and forth to get it loose.

If you have questions, please let me know. I hope this helps you.

This keeps happening to me too. Solution :The fabric softner cap has two bevels on the side if you place something in it the fabric softner top will come off. Under the that cap there is a bolt, losen the bolt and the agitator pulls up. Hope this helps, my problem is that the agitator moves back and forth while spinning and causes the close to get stuck. I don't know what is wrong if you can help let me know.

Fabric softners are designed to be thich and tacky so they adhere to clothing. Unfortuneately, that also means they are going to do it even worse in an agitator expecially as there is no water to dilute it. When I clean my fabric softner cup, I generally just throw it in the dishwasher and let it run since there are many areas of it that cannot be disassembled. Please make sure to run it in a cycle all by itself without any dishes. Now as to the removal. There are two main types of dispensers whirlpool has used. The first will have a greenish blue ring around it. Simply lift up on the ring and it will pull off easily. Now the second style is a bit more chalenging. While the cap up top will come off just by rocking it back and forth. Once this is off you will find a cup underneath that sits on 4 "pins" To get the bottom peice off, place one hand on the top part of your agitator and use one hand to twist the base of the fabric softner in a counter-clockwise direction. It will allow it to come off. Once you it off, you will be able to see down inside your agitator. There will be more build up underneath. I would recommend wiping this part out making sure to clean the drain holes that go out to the side. If you attempt to remove the clear cap underneath, it is very difficult to get the seal on it to seat back in properly. To help prevent against future build ups, pre-diluting your fabric softner with water ahead of time will slow the build up.