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Ana Wilkin Posted on Apr 25, 2012
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Door won't open

I cannot open the door on my washing machine. i cannot see any water in the drum. how can i get it open?

1 Answer

Richard Roth

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  • LG Master 9,472 Answers
  • Posted on Apr 26, 2012
Richard Roth
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Joined: Nov 14, 2010
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You will need to remove the top cover of the washer and reach down to release the door with the manual release.

4 Related Answers

beltronic205

Gerry Harvey

  • 1482 Answers
  • Posted on Mar 31, 2010

SOURCE: My bosch washing machine is not draining after the

open the filter door bottom r/h side remove the filter and any blockage/ coin within

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Anonymous

  • 2605 Answers
  • Posted on May 31, 2011

SOURCE: I've an Asko Front loader W600 bought in 2001.

Hi, welcome to FixYa.

I'll start by addressing the later part of your post first, and that is by saying I wouldn't run out and buy a new washer...not yet anyway.


You should be able to get the garments out of the washer by way of manually unlocking the door. The door can be opened manually, see below for instructions.

**Watch for lots of water if it hasn't drained though...see below for manually drain as well**

Usually if the door won't open it's due to the unit not draining sufficiently (this may explain the "shuddering" as well if pump has debris within it) or perhaps a fuse tripping, thus no power. Just to be thorough you should check the pump to insure the filter isn't clogged, in my opinion, or do you know where it is and how to check it ?

In the event the pump, filter or hose is clogged or obstructed, will prevent the door lock from releasing...potentially causing a fuse to trip.

This is by design, but it's easy to confirm or dismiss.

Check as follows...

macmarkus_23.jpg

Let me know if any of this isn't clear and I'll attempt to help you move forward by way of possibly emailing this info to you.


Once you've cleared the pump filter or ruled out it was indeed blocked or not, you can now pull the manual door lock release located in the same area.

i.e.

macmarkus_24.jpg

Once that has been done, I'd now check the fuses in both the washer as well as the dryer...if yours plugs into the dryer as most Asko do. To do so is as follows...


CHANGING THE FUSE


1. Remove the fuse holder insert with a screwdriver (1/4 turn).

2. Replace the fuse. (The fuse must be a 250V, 15amp slow-blow fuse.)

3. Fit the fuse holder insert with the fuse into the fuse holder.


macmarkus_657.jpg

Let me know how you make out. Thank you for choosing FixYa and good luck. Please take a moment to rate the info provided for you here today at FixYa.

Regards,

Macmarkus :)

Testimonial: "Thanks so much for your help. We'd been researching new Askos ... so you saved us a lot of money, even if it's just short term. We owe you a beer! B"

Anonymous

  • 6277 Answers
  • Posted on Jul 03, 2011

SOURCE: Our Haus hw50-1010w washing machine

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Anonymous

  • 6277 Answers
  • Posted on Jul 07, 2011

SOURCE: Hi my beko 5100 washing machine is stuck wit

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

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Turn off the power to the machine; preferably unplug it.
If you can open the door(?), bale out the drum by hand. I don't think there's a pump/filter access panel on this machine, so it's not easy to get the water out. You could try
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In the event that this doesn't work and you just want to get your washing out, you will find that turning the machine off at the wall for 20 minutes will reset it and allow you to open the door (With the power still off). IF THERE IS WATER ABOVE THE LEVEL OF THE BOTTOM OF THE DOOR, then pull the machine out and (With some help, because it's heavy!) Tip the machine backwards at about a 45 degree angle, so that the water line falls below the door before you open it.

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If you are shure the door can be opened without the water coming out by the door, simply disconnect it from the electrical supply and wait a few minutes until the door unlocks. (you will hear the unlock click)

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