Hello,
Try the following action to resovle your issue:
1. Run the Drive Assessment Test in HP StorageWorks Library and Tape Tools.
CAUTION: Running the Drive Assessment Test overwrites the tape. If it is not possible to
overwrite the tape, run the logs-based Device Analysis Test instead.
2. Check the backup logs.
3. Verify that a supported configuration is being used.
4. Check for media damage:
o Incorrect label placement
o Broken, missing, or loose leader pin
o Damaged cartridge seam
o Usage in incorrect environment
5. Check for software issues:
a. Check the backup software.
b. Check that virus scanning software is not scheduled to run at the same time as the back-up.
6. Verify that a tape can be formatted.
Tape Error LED is flashing:
1. Reload the suspect tape. If the Tape Error LED stops flashing, the problem has cleared.
2. Load a new or known good tape. If the Tape Error LED stops flashing, the problem has cleared.
3. Reload the suspect tape. If the Tape Error LED flashes, discard the suspect media as faulty.
From my experience, most of the time it is a bad tape, using a new tape usually solves the problem. If after inserting a new tape and the problem exist, you may need to update your firmware/backup software.
Good Luck
C2Solutions
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