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Contributor
1 Answer
- Posted on Aug 25, 2011
Re: Sony KV-40XBR700 40" CRT WEGA
I too would like to know the solution to this question...we are having the identical problem and Sony doesn't seem to know how to fix it. Although, the picture from the DVD player is perfect, the pictures for cable & video games are terrible. Very frustrating!
I
had the TV repair company come out & look at this TV. It was
$79.00 for the service call. If I agreed to have them repair the TV,
this fee would apply towards the repair. They took the back off the
TV & poked around inside for about 10 minutes. They found a loose
PIP (Picture In Picture) Module. They removed the module & re
installed it. Everything works perfectly now. Somehow they felt
justified in charging me $150.00 for the service call & the
repair. They were in my house for less than 25 minutes & no
matter how many times they tried to explain it, I couldn't understand
the extra charges. I paid the bill, with extreme objection &
sent them on their way. TV working great, still upset about the
extra cost of the repair. I guess the important
thing is that this great TV is working again. Thanks for looking. Good
Day.
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