20 Most Recent LG GSA-H55N DVD-RAM Burner - Page 2 Questions & Answers

Hello and Welcome to Fixya.

Seems like you're having a software issue that prevents your system to read/run a disc when inside the operating system. I have included the official fix from Microsoft:

DVD Drive Troubleshooting

All you have to do is to click on "Run Now" and follow the on screen prompts - just remember to eject any CD that you may have inside the drive.

Please note that if this does not work, then the drive needs to be replaced. You may contact LG for replacement options in case that happens.

Hope this helps and Thanks for using FixYa.

LG DVD Writer reading Cds but not Reading DVD how to fix this problem

The DVD player may be locked to a region that is not the same region as the DVD disk and cannot play DVDs from other regions.
For details on how to play DVDs from any regions, please click on this link and follow my instructions :-
http://www.fixya.com/support/r3559135-playing_dvds_from_other_regions

.

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected

hope this helps

1. When an optical drive doesn't read or recognize CD/DVD the unit is in need of replacement. Units can be straight out of the box and fail.
check the connection to the device ( cable) and the power to the unit

Open the draw and give it a blast with compressed air from an aerosol can or play a CD lens cleaning disk, if that doesn't work, don't try too hard, get a second hand replacement from ebay or any second hand shop you have near you.

This is a problem with your computer, not the drive.
get VLC player (free on the web)
It plays pretty much anything!

click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or if this does not fix the problem it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.or if these fail to resolve the problem

hope this helps don

You most likely scratched the lens, which means the drive is a big paper weight now.
Sorry,
Forest

Set your properties to a slower speed for the drive, also try to avoid NERO and programs which add some loss of CPU during the burn, or yet, let the burn happen and not be present on the pc which you are burning from, loss of CACHE and loss of RAM could be the issue. Make sure your PC is scanned for viruses, and spamware which could cause loss of RAM, go into your properties for the burn program and set the speed from BEST to the current speed listed on the drive. Look at the TOP of the drive(if you have access) look for the speed like 8x, 10x, 24x, and set your burn speed from FAST or BEST to the speed listed -1x or -2x. If your drive says 24x, burn at 20x, if your drive says 8x, burn at 6x, this helps the motor, laser, your pc, operate and burn at optimum properties without worry of a crash n burn and having coaster DVD's all over the house...

Good luck!

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall hope this helps

your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this dvd drive then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or if this does not fix the problem it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps

Probably is not problem with dvd but you don't have adequate player, install this software it is free and can play various formats:

http://www.videolan.org/

You will need to flash the firmware. Detailed steps can be found on the following page.
http://forum.rpc1.org/viewtopic.php?t=43881&f=2

For reference:
http://www.digital-digest.com/articles/region_page1.html
http://forums.afterdawn.com/thread_view.cfm/81850

Hi Katana,

• First, open the Device Manager and uninstall the drive,. If you need instructions on how to open the Manager, here is the link: http://support.microsoft.com/kb/283658
  

• Download and install CCleaner (free) from Piriform
  

• Run the cleaner to remove old un-needed temp files
  

• Select the StartUp tab and look for any programs that you know you installed but no longer use or need, and disable them. Caution, do not disable any system files unless you absolutely know what they do and that you do not need them.
  

• Run the Registry cleaner, when asked if you want to backup the registry, select YES, and save to a file you will remember just in case. I have used this program hundreds of time on many different system and it has never caused a problem, but you want to be safe, backup the Registry.
  

• If asked about a particular file that it wants to clean, select "yes to all"
  

• Reboot
  

  • CCleaner link - http://www.piriform.com/ccleaner
    

Windows should reinstall the drive when the computer boots back up.

If this does not resolve your problem, try the following.

• Download the Open Source CD/DVD player VLC, a great player
  

• http://www.videolan.org/
  

If you take all these step and your player still doesn't work right, chances are your CD/DVD componet needs to be replaced. Good Luck,

• If this helps resolve your issue, would you please rate the solution.
  

Hi sharma, Here are the steps I would take.

• First, open the Device Manager and uninstall the drive, then

• Download and install CCleaner (free) from Piriform
  

• Run the cleaner to remove old un-needed temp files
  

• Select the StartUp tab and look for any programs that you know you installed but no longer use or need, and disable them. Caution, do not disable any system files unless you absolutely know what they do and that you do not need them.
  

• Run the Registry cleaner, when asked if you want to backup the registry, select YES, and save to a file you will remember just in case. I have used this program hundreds of time on many different system and it has never caused a problem, but you want to be safe, backup the Registry.
  

• If asked about a particular file that it wants to clean, select "yes to all"
  

• Reboot
  

• CCleaner link - http://www.piriform.com/ccleaner
  

  
  
  

  Windows should reinstall the drive when the computer boots back up.
  

  If this does not resolve your problem, try the following
  

  • Download one of the Open Source DVD burning programs from the links below
    

  • http://infrarecorder.org/
    

  • http://www.techmixer.com/free-disc-burning-software-cdrtfe/
    

  • The following link is a list of all free, but not all Open Source, Windows DVD burning software.
    

  • http://www.techmixer.com/free-windows-cd-dvd-burner-software-list-download/
    

    
    
    

    If you take all these step and you still can not burn a DVD, chances are your DVD burner componet needs to be replaced. Good Luck,
    

    • If this helps resolve your issue, would you please rate the solution
      

    
    
  
  

Hi lorena,

Here is what I suggest you try.


• Download and install CCleaner (free) from Piriform- http://www.piriform.com/ccleaner

• Run the cleaner to remove old un-needed temp files
  

• Select the StartUp tab and look for any programs that you know you installed but no longer use or need, and disable them. Caution, do not disable any system files unless you absolutely know what they do and that you do not need them.
  

• Run the Registry cleaner, when asked if you want to backup the registry, select YES, and save to a file you will remember just in case. I have used this program hundreds of time on many different system and it has never caused a problem, but you want to be safe, backup the Registry.
  

• If asked about a particular file that it wants to clean, select "yes to all"
  

• Reboot
  

  
  

If this does not resolve your problem, try the following

• Download the Open Source DVD player VLC, a great player
  

• http://www.videolan.org/
  

  
  

If VLC will not play a CD/DVD, try this,

• Use the Device Manager and uninstall the burners drivers
  

• Run the Registry cleaner in CCleaner again, this time in Windows Safe Mode. Remember to backup the Registry
  

• Reboot, Windows should reinstall the DVD burner
  

If you take all these step and you still can not play a CD/DVD, chances are your CD/DVD componet needs to be replaced. Good Luck,

• If this helps resolve your issue, would you please rate the solution.
  

the laser unit is defective, it's a common issue with these drives.

Because they handle two kinds of media, combination drives essentially have two optical pickup assemblies in one package. CDs and DVDs both look the same, but they need different laser light wavelengths to read and write them. It's not uncommon for a drive to go bad the way you're describing, where one kind of disc begins not working while the other kind is unaffected.

An optical assembly is two parts: the laser to generate the light for reading and writing, and a sensor to pick up the light that is reflected for reading. Over time the laser power drops, and there's not enough light for the disc to be read reliably or, as in your case, to even detect the disc. Since you say you've burned numerous CDs, you've put more wear on the CD side, so it's probably just worn out.

There are internal adjustments to tweak the laser power and information is out on the Web about how to squeeze a little more life out of the drive. But the cost of a new combo drive is so low now that there's no reason not to simply replace one when it fails. TigerDirect is one company I buy lots of parts from, and they have two drives that are just $20: this one if your current drive is a SATA type (narrow data cable), or this one if your old drive is an IDE drive (a wide 40-pin data cable). I'm just using those for examples, since there are many other sources.

Another option is to get an external USB burner, and then you'd have a drive you could use on different computers if you wanted, and you wouldn't have to go through the effort of replacing an internal drive (although it's not difficult).

it is not possible to repair the DVD reader....
Some says that replacing the lens would fix the issue...
But if the lens is replaced, the drive may work for one more 6 months thats it...

But for replacing the Lens, it would take around Rs.600...
if u can invest an additional Rs.300, then you can buy a new drive with one year warranty...