LG GSA - Recent Questions, Troubleshooting & Support

that take me back a bit if i remember the hard drive will alway be master all else are slave

LG Electronics... | Answered on Jan 19, 2018

HI nIKITA2471.
If its a faulty drive try this.
Step Remove the top of the unit, using the appropriate-sized Philips screwdriver. Consult the manufacturer's warranty details to determine if this will void it.
Step Apply power to the unit, and eject the tray. Lay two paper towels over the internals of the unit, with the paper resting on the sides of the chassis. Power will remain on during this procedure.
Step Spray three short bursts of WD-40 (or similar lubricant) under the plastic disc that grabs the DVD and pulls it into the motor and drive shaft (it will be a quarter-sized black or gray disc that is attached to the spindle motor). Let settle for a few seconds.
Step Place a commercial DVD into the tray, and allow it to spin up. If it does not, your player may require professional service.
Step Gently clean up excess lubricant sling (throw off that occurs when the motor spins up) with paper towels and cotton swabs, paying special attention to the laser assembly.
Step Re-attach the top of the unit.

do not let any spray get on to the little lens that reads the disc.
or you could try just buying a lens cleaning disc and see if that works first.

LG GSA-5163D... | Answered on Nov 30, 2017

Try to install automatic Firmware Uploadre
Download Here - http://uk.lge.com/support/download_soft.jsp
Its from LG Official Site so its safe

LG GSA-T20N... | Answered on Sep 20, 2017

Here is what I suggest. I would go ahead and upgrade your OS. Windows Vista actually has worse performance than Windows 7/8/10. I recommend installing via USB flash drive. https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

If you really can't get your hands on an upgraded OS. Here is a link that might help you to resolve your problem: No CD Rom drive in Device Manager No error reported by XP Windows XP

Otherwise I think it might be a driver issue. If you could supply the product serial I could point you to some proper drivers.

LG GSA 4163B... | Answered on Jun 29, 2017

Go into device manager and delete that disk drive and then reboot and it should reinstall it. That will separate the drivers and put the old one back.

LG GSA-T20N... | Answered on Jun 10, 2017

What a rude message.
The error correction is in the firmware of the player, not the type of disc.
Many people have similar issues due to DVD players expecting the TOC to be standard and not for a PC/Mac.
I agree that Nero should be able to sort this out but if all copies work on your PC but not successful on your DVD player would suggest to me a copyright issue.

LG GSA 4163B... | Answered on Feb 27, 2017


LG GSA-2166D DVD... | Answered on Apr 04, 2015

ERROR 43? Check your SATA connection.
(IE. Computer tries to install driver for BD burner, but ultimately fails, and gives the message. "Unsuccessful" and/or "Microsoft Windows stopped device. Error 43") The SATA CONNECTION on my BD burner's EXTERNAL CASE had gone bad.
TO TEST IT. I used a SATA/IDE to USB Adapter Cable I bought for about $10 on amazon.
  • I unscrewed the external case to get at the internal drive, and plugged the SATA adapter cable directly into the internal BD burner drive (bypassing the case assembly), and plugged the other end into my computer USB port.
    • PS My BD burner POWER was working OK, so I left the big white 4pin power adapter connected to the original external case.

VOILA! Both my laptop and my desktop PC recognized the LG BD burner again and assigned it a drive letter (like it used to do).

  • Now I either need to (1) Buy a NEW EXTERNAL case ($10 - $30), (2) install it as an internal drive (could get problematic if "ANYDVD" is installed) or (3) just leave it connected via the cheap adapter cable.
It's super EASY (& inexpensive) to TEST this before spending $$$$ on a new equipment.
Hope this helps someone. It had me miffed for a while there.

LG GSA-2166D DVD... | Answered on Feb 05, 2015

yes... but you need to have a good ammount of RAM memory and Disk drive space to achieve that since dual layer disc are up to 8 gigs..

LG GSA 4163B... | Answered on May 15, 2014

No driver required. Linux will use a built in universal driver.

LG GSA-T20N... | Answered on Apr 24, 2014

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