20 Most Recent HP LaserJet 2840 Printer - Page 9 Questions & Answers


Try to unplug the unit for 30 minutes and if there is a backup battery remove it also, it is a long shot but it might work.

HP LaserJet 2840... | Answered on Dec 29, 2010


Look at the pictures on this page and click on the one that represents your problem for a solution:

http://www.printertechs.com/tech/print-defects/print-defects-index.php



Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

HP LaserJet 2840... | Answered on Dec 17, 2010


HP Toolbox and Fax Management - The HP LaserJet all-in-one product software includes a web application to easily communicate with and manage the HP all-in-one product. The HP Toolbox allows monitoring the status of the product, examining and changing product settings, gives access to fax software functionality, allows scanning from the all-in-one product control panel, provides product alert functionality, and presents troubleshooting and "How Do I " content.

Connect an active telephone line to the back of the HP printer. You will see the telephone jack next to the USB port. The HP printer is now ready to fax a document. Hit start and it will work.

  1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
    1. Press the Setup button (c01461502.gif ) on the product control panel.
    2. Press Basic Fax Setup , and then press Fax Header .
    3. Type personal or company information using the keypad, and then press OK .
    4. Type the phone number, including area code, for your HP fax product, and then press OK .
  2. Dial 1-888-HPFaxme, and then send a fax to the HP Fax Test Service.



test your fax working or not:-
  1. Make sure the product is turned on and correctly connected to the telephone jack.
  2. Make sure that there is plain white paper in the input tray.
  3. Press the Setup button (c01461502.gif ) on the product control panel.
  4. Press the right arrow (c01185072.jpg ) to select Tools , and then press OK .
  5. From the Tools menu, press the right arrow (c01185072.jpg ) to select Run Fax Test , and then press OK . The fax diagnostic test print.



HP LaserJet 2840... | Answered on Dec 09, 2010


If is a fax problem try:

During a V.34 transmission, the local machine is unable to connect (handshake) with the remote machine and is consequently unable to send a T30 frame. This occurs when the line is disconnected or if line conditions degrade during the session.

Solutions
  • Remove any pass-through devices from the phone line, and then try the fax again.
  • Confirm that the fax/phone cable is no longer than required, and that it does not pass near unshielded electric motors such as fans, heaters, or household appliances.
  • Try to send the fax at a different time when telephone line conditions have improved.

If you need more help come back.Post / thumbs / testimonial are welcome!

HP LaserJet 2840... | Answered on Dec 09, 2010


Hi there! The first thing you need to do is to check if you phone cable is inserted in the right port.There are two port for the fax.the first one is for the phone line and the second one is for additional phone.The second thing you can do is to change the cable with another one and try again.The last thing you can try is to connect a normal phone to that line and check for noise while moving the phone cable.If there is noise on the line,then you need to call a phone line tech. to check you cables.Please replay if you need any futher help!Thanky for using Fixya

HP LaserJet 2840... | Answered on Dec 03, 2010


Clean the terminals of the cartridge. use an eraser and gently rub the terminals until the gold terminals shine. Now try the cartridge.

if the problem still persist. then you can go for replacement of the cartridge from where you purchased it. The problem is pure technical and you deserve a replacement

HP LaserJet 2840... | Answered on Nov 30, 2010


Drum worn-out

HP LaserJet 2840... | Answered on Nov 20, 2010


Go to the printer manager and select in the preference tab your settings.


If you need more help come back.Post / thumbs / testimonial are welcome!

HP LaserJet 2840... | Answered on Nov 19, 2010


Usually when a printer gives a "Too Complex" complaint it needs more memory to process the job

HP LaserJet 2840... | Answered on Nov 16, 2010


I found this solution from a different poster:
http://www.fixya.com/support/t957353-hp_2840_error_59_99_t2_clutch_error

HP LaserJet 2840... | Answered on Nov 16, 2010


Check your print setup or page setup you might accidentally changed the settings.

HP LaserJet 2840... | Answered on Nov 13, 2010


You need to reinstall the software. The bes way is to disconnect the printer, then use scrubber.exe (you can find it on the driver cd) to clean the system from old and failed installation, and after that install the printer according to user manual (software first).

HP LaserJet 2840... | Answered on Nov 07, 2010


Marks repeatedly appear at even intervals on the unprinted side of the page.

c00366165.gif Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Click here to go to the Print Defect ruler for more information.

Clean the device. The imaging drum might be low. Click here to go to the Print Defect ruler for more information.

Replace the imaging drum. The fuser might be damaged. Click here to go to the Print Defect ruler for more information.

Contact HP Customer Care Marks repeatedly appear at even intervals on the unprinted side of the page.

c00366165.gif Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Click here to go to the Print Defect ruler for more information.

Clean the device. The imaging drum might be low. Click here to go to the Print Defect ruler for more information.

Replace the imaging drum. The fuser might be damaged. Click here to go to the Print Defect ruler for more information.

Contact HP Customer Care hi at the link given below, click on it and locate the page (halfway down) where it states this
Marks repeatedly appear at even intervals on the unprinted side of the page.

Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Click here to go to the Print Defect ruler for more information.

Clean the device. The imaging drum might be low. Click here to go to the Print Defect ruler for more information.

Replace the imaging drum. The fuser might be damaged. Click here to go to the Print Defect ruler for more information.

Contact HP Customer Carehttp://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=ca&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c00366102

HP LaserJet 2840... | Answered on Nov 04, 2010


The toner cartridge might not be seated properly. Remove the cartridge and reinsert.

HP LaserJet 2840... | Answered on Oct 31, 2010


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

HP LaserJet 2840... | Answered on Oct 28, 2010

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