Without seeing the printer or knowing what you have already done....a "13.20 Jam inside top cover" error means that a jam occurred in the registration assembly area. Remove the toner cartridge. Remove all paper from inside printer. You should see a metal flap. That's part of the "registration assembly". Lift it up and make sure that all paper pieces are removed. Use a flashlight if you can. Make sure that the media size that you are using matches the tray settings and the dial on the tray. Reinstall the cartridge and try again.
windows update has the software for it. when it pops up to try to install it, click the top option to let it search windows update. It should give you the option to get the driver or the driver and the software. Or you can go to HP.com and download it.
Hi, Remove all the papers from out put bin & check if not solved remove both side and top covers absorve right side of the out put bin flag sensor clean it with high pressure air or clean with dry cloth gently. Best of luck...Vinay
Try changing you Print Quality Settings.
1. Go to your Printers and Faxes(XP), Printers(Vista), Devices and Printers(Win7)
2. Right Click on Your Printer Icon
3. Click on Printing Preferences
4. On Print Quality, Choose Best.
5. Under Features -- Check the box for Print in Maximum DPI.
I hope this helped a little :)
Memory Supply Error 10.00.00The printer is unable to read or write to the print
cartridge e-label, or the e-label is not on the cartridge.
Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on the toner cartridge as it is inserted into the printer.1 - Make sure the toner is firmly seated into the printer.2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector
Contact a local HP Authorized Service Center for further assistance.
13.10.00 jam inside lower left door or 13.10.00 jam inside duplexer
Description
A media jam has occurred in the duplexer area of the printer.
Action
Check for stuck media in the paper path around the fuser and duplexer area. (See the paper jam locations in the printer section for further assistance).
Make sure hat the lower left door closes properly.
This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism. So start this work only if you are mechanically able with the right tools. Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper. There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed. Reassemble but make sure the rollers are aligned to be in equal gap to feed the paper without a side pull. Now you must print and see if the fault has changed. If not repeat the above workto confirm the area of obstruction.
HP 5200 prints 35 pages/minute, however, system configuration and software reduces print speed. So, If there are no changes in those parameters, you're document is too complex to print quickly.
Try to send a test or a text page to calculate the difference.
Also bare in mind that first page takes longer to print due to printer heat-up procedure.
Hp printer paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
