HP LaserJet 5200 Printer - Answered Questions & Fixed issues

49.xx.xy error- General firmware error ( like a blue screen in windows) a corrupt print file is usually the cause and can be cleared by disconnecting the printer from the network, then cycle the power , allow the machine to come to ready and ask the pritner for a configuration page( just a test to see if the printer is able to respond- if not then replace formatter/firmware chip) when this has finished printing goto the workstation that sent the last files to the printer and clear ALL print queues form the PC then and only after clearing the print queues can you re-connect the network - failing to clear the print queue will cause the printer to re-try printing the corrupt document which will result in 49.xx.xy error being displayed again.

This is occur due to few things, first you have to check your document is not corrupt, if it is ok then you need to restart your printer once.

Replace the Fuser.

The shutter that covers the laser may not be opening. I have had the arm that opens the shutter break. The printer does not have a way to detect this error so it thinks everything is fine because all the laser operation sensors are inside the laser assembly itself.

sounds like your fuser sensor or the fuser is bad

A jam has occurred in the registrationassembly area.1. Press the 'down arrow' to see step-by-stepinformation.2. Open the top cover and remove the printcartridge.3. Remove all media inside.4. Lift the metal flap and remove anyremaining media.5. Verify that the media size matches thetray settings and the dial on the tray.6. Reinstall the print cartridge and closethe top cover.7. To exit, press ? .

front, rear ? I'd say fuser assembly gears or drum on toner cartridge; check the gear teeth on the toner cartridge's drum.

HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility.Details and specificationsFile name:HPPDU.exe [1/1, 1.54M]System requirements:No additional prerequisitesReleased:2010-08-13Version:3.0.0.013Compatibility:Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XPFix/Enhancement:This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

May be your printer cartridge cheep end .change your cheap.

Does the same thing happen if the printer is disconnected from the network (I'm assuming that you are using an Ethernet connection) before you power-off then power-on again? If it does, then there is a problem with the printer itself. If not, then it may perhaps be invoked by some system sending a 'rogue' job (not necessarily a conventional print job) to the device. Look at HP support site for the latest firmware update to your model. Regards, Mike

Dear Sinclair The freezing occurs due to two things. 1- when you command print file size is more than the buffer RAM of the printer. ( it will solved choosing page no. selection to print). If there is option to increase the RAM of printer, may be up graded. 2- Fixing temp. when exceeds predetermined temp. it takes a short time may be neglected. Thanks.

Then you still might have a bad toner cartridge. Try the following in the EXACT order: 1 Pull out the toner cartridge. 2 close the printer back up and let it recognize that there is not toner cartridge. 3 turn the printer oss 4 insert the new toner cartridge 5 turn the printer back on. if the above fails you will need a new cartridge, preferably a different brand.

1. The output bin may be full. Empty the output bin. Printing resumes automatically.
2. Take a close look at the flaps hanging out the exit of the printer. They should move up and down freely. If one of them is stuck up, broken or dislodged, then a bin full error is displayed.
3. Open rear exit tray and power on the printer. If the printer comes to a Ready state, close rear tray and try printing.
4. Clean the paper path below the toner area and exit assembly at the back of the printer. Ensure there is no pieces of paper stuck in the paper path of the printer.

If the printer works fine otherwise, then likley the control itself has failed or the wiring has become disconnected. If you have not disassembled the printer recently then loose wires are unlikely.

If you meant by the view on the Device and Printers,you can try to delete old printers installed before. The new printers installed might use the same configuration as the old ones.

This error is triggered if the paper in the tray does not match what the tray is set for. If this is tray 2 (the pull out drawer) make sure that all the stops are set correctly. Also ensure that your printer driver is not set for European (A4) sized paper, unless you are in Europe, in which case make sure it is not set for letter.

Clean top bin sensor. Remove back cover., observe a flip moving up & down while paper is coming out & the same was fed into a ir sensor., u can see from back side., clean that sendor with good brush or cloth..

Where the paper exits, there should be black tabs that lift up each time a page exits. They might be stuck in the up position, or possibly broken. Usually caused by aggressive removal of a paper jam.

Troubleshoot as follows: 1. restart printer to see if error is still there. 2. remove and reseat fuser and test again. 3. replace the fuser. 4. If this does not fix the problem, replace the power supply. 5. If that does not fix the problem replace the DC controller.

Print half way test page.,chk leading edge is same as you noticed?.. If yes: Chk transfer roller, clean it, chk side locks..if required replace it.. If no: chk fuser Teflon sleeve., is there toner deposits in surface? Replace Teflon sleeve if available or else replace fuser assembly.. Half way test page: browse: http://www.printertechs.com/printer-troubleshooting/halfway-test