20 Most Recent Hotpoint JE740WY/GY Microwave Oven - Page 7 Questions & Answers

Call a qualified electrician.

is there a loose connection from the motor plug to the control board up on top of the unit
when you start a cycle does it make any clicking noises? if so then it it probably a loose connector

I expect you will find you now have a short circuit bi polar switch. It means that as long as there is power to the unit, it will be on permenantly. It is part of the control panel.

It may well be open circuit. Remove from the mains supply before attempting to remove the covers and to remove/test the element.
Most online suppliers, espares etc will supply replacement elements by model number.
Hope that helps.

Check to see if the glass is fitting properly on the motor slots. Sometimes they can work loose - which will make it not turn. Good luck!

Unplug the microwave for 15 seconds than plug back in. It should be back to normal then.

The white colour wires are the common one and should be 0 volts and the red is the live one. The two white wires are because the common connection it usually double in many points since it connect all common of the appliance together. So you are in the correct way the two wires are both common. In your case should be connected together however the voltage difference even the 40V is not normal. However you can check the voltage difference of both the white wires with metal body of your stove which must be 0V.

Your probably hearing just the fan. If the primary part, (the magnatron), is bad you'll get no heating. With the cost of microwaves dropping dramatically you may be better off buying a new one, rather than replaceing the magnatron.
BTW, replacing the magnatron is not a DIY job.

Hi,
It just means that it is "on" it has power and is working..that's it...

heatman101

This web site shows you the pilot adjustment acrew on a typical gas oven:
http://home.howstuffworks.com/how-to-repair-an-oven6.htm
Go to this site and select your full model number and you will get a neat page that has the diagrams and parts lists for your model, should you need them:
http://www.appliancepartspros.com/partsearch/modelsearch.aspx?model=RGB524
Hopefully, it's just an adjustment.
Good luck, thanks for using FixYa, and hope this helps.

Somehow in the process of selecting the language, the new selection isn't being "set", and that's usually by hitting some button to change it permanently. Refer to the manual and review your steps. It's entirely possible that the manual is erroneous, and an extra button will have to be pushed to seal it.
I found this blog on manualsonline.com:
i cannot change the language on my hotpoint i've tried everything in the manual any ideas

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Comments

• Same problem here
  When moving the machine into the house the language was accidentally changed to something I can only guess is Czech. Does anyone know how to reset the machine or change the language back to English?
  
  Many many thanks.
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• RE: language problems
  You need to press the bottons stated on the manaual for a few good seconds until it beeps. Once it beeps will turn off, once you turn it back on you can then change the language to English again.

Perhaps that will help.
Anyway, good luck, thanks for using FixYa, and hope this helps.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sorry, but that's not a proper Hotpoint/GE model number.

Please note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, and your detailed symptoms.

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.



At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can also see the following links:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

If you only need a switch, you can order a universal type here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

there is no reset button on a microwave. what is the exact problem please?