20 Most Recent Hotpoint JE740WY/GY Microwave Oven Questions & Answers


The pads actually share some of the same lines inside the touch pad. There are silver oxide traces inside there. If a trace inside breaks, it depends on which trace breaks as to what pads dont work. If a trace that is common to say pads 1,3,5,7 you would lose function of those pads. 1.....2.....3.....4......5....... it is sort of set up like that inside wher eone connects to another and so on. So lets say a line between 2 and 3 breaks then you would lose pads 3, 4, 5 and any others on that same line. Will have to replace touch pad, cannot repair.

Hotpoint... | Answered on Oct 16, 2017


The Hotpoint RVM58003 (circa 1984) cannot be lifted off a hanger after the four top screws are removed because it doesn't have a separate pre-installed hanger like newer units do. The rear mounting screw holes are part of the outer frame of the unit, which requires removal of the Microwave sub-assembly of the Hotpoint RVM58003 to expose the outer metal frame and the array of pre-drilled rear mounting holes before the rear mounting screw(s) can be accessed and removed. Based on my recent experience removing a Hotpoint RVM58003 Microwave Hood from 1984 it appears the unit was originally installed this way too. Please note that this is a very involved process. Basic steps are: 1) Unplug AC power to the unit, or turn off the circuit breaker. 2) Remove the top plastic grill over the door and control panel (2 screws). 3) Next to the grill screws remove the larger left/right screws holding the Microwave sub-assembly in. 4) Drop down the hinged light bulb/air filter cover panel (mine had 7 screws). 5) Remove the small metal cover plate on the right under the control panel. This exposes the Microwave sub-assembly electrical connector. 6) Disconnect the Microwave sub- assembly connector. 7) Carefully pull the Microwave sub-assembly out of the frame and set aside. You may need to fish the power cord through the cabinet or unscrew the power cord terminals. NOTE: this is best done with a helper because this sub-assembly is about 25-30 pounds. 8) Once the sub-assembly is out the rear plate is exposed and the rear mounting screws can be removed. I found that the GE/Hotpoint Owner's Manual does not have installation instructions. Neither does the GE web site, they only have the Owner's Manual. For more specific help and instructions I suggest calling The GE Answer Center at 800-626-2000 or hiring a professional installer experienced with this older style Microwave Hood.

Hotpoint... | Answered on Jun 04, 2012


it could be the cap, or diode or mag tube or transformer

Hotpoint... | Answered on Jul 28, 2009


We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

We have the full service manual at our site, which contains the specific safety & disassembly information you'll need here.

We really need the front door panel assembly (which contains the keypad, display board and connecting cable) as well as the power board to which the cable connects, as shown in the attached photos.


Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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Hotpoint... | Answered on Jun 11, 2009


Then chances are it can be repaired without having to buy a new board. I would suspect a connection or power component on the control board.

We regularly repair these for customers nationwide with our guaranteed $39.95 service.

For disassembly info, please see these links: http://www.microwavedisplay.com/safety.txt
and http://www.microwavedisplay.com/disassembly.txt

At our site, we now have a video available showing how to remove a typical control panel assembly in under 5 minutes.

Feel free to contact me directly for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Hotpoint... | Answered on Sep 14, 2008


There is a chip that controls TOTAL operation of the microwave, sounds like it malfunctioned. It actually sound like the entire board has malfunctioned. good luck
https://www.6ya.com/mrmmike

Hotpoint... | Answered on Mar 02, 2019


Many microwaves have similar issues. Usually, (not always) only the light is on and the fan is running, not the section that produces the microwaves. This problem can be caused by the door switches that are out of alignment or a defective control board.

Hotpoint... | Answered on Nov 15, 2017


Most microwave diodes will work just fine from system to system. The most common ones I use are rated at 550ma. When you check your old diode what made you think it was bad? They are such a high rating you will not get a reading on it with a regular ohm meter. Mostly on HV rectifiers if it is not shorted ( Zero Ohms) it is probably good. If you have no high voltage then substitute it and see if you do get high voltage, then you know it was open. Follow the video and give it a try.

Hotpoint... | Answered on Aug 24, 2017


"F3" means you have a shorting membrane keypad.

I regularly repair these controllers and details are here.

If you have other questions, it's best to follow up with me directly.
(FixYa does not notify us directly when follow-ups are posted, so we have to log in to the site to see them.)

- William E. Miller, AS-EET
pupista@gmail.com
http://www.microwavecontrol.com
Microwave Oven Control Panel Repair Nationwide
"Recycling by repairing since 1982"

Hotpoint... | Answered on May 25, 2017

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