20 Most Recent HP Color Laserjet 3550 Printer - Page 2 Questions & Answers

Ghosting and problems on the edges are often caused by a bad fuser. Remove the fuser from the printer and have a look at it. The upper roller in the fuser is the heat roller and it has a teflon cover on it. If that roller looks dirty or has toner accumulated on it or the teflon cover is shorter than the other roller or has visible damage then you will need to replace the fuser. The good news is that supplies for this printer are very reasonable in price.

Often when you get this error, there is a jam that is very difficult to see. You need to open the printer, remove the bottom two cartridges and the transfer belt. Then close the door part way and look straight down inside the printer. That part of the printer is called the registraion assembly and there is a paper sensor in there that often gets stuck with a small piece of paper after a paper jam is removed. You can carefully lift up on that assembly to unseat it and have a look underneath..

Hi, you have to tell the printer what you did: menu > configure device > resets > new material > new fuser
(the wording may not be quite correct - the menu on ours is not in English - but I am sure you'll find it :-)

Please get it downloaded here : www.siliconguide.com > Drivers > Printer > HP
www.opendrivers.com/.../hp-free-driver-download.html
www.brothersoft.com/downloads/hp-printer-driver.html
Jay klad

What did you clean? If it was the Image Transfer Belt (the big mylar belt in the front), do it again. Print and see if the yellow is smearing again. If it is replace the yellow cartridge.

Run the PQ troubleshooting diagnostic.
See if the black is printing.
If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.

59.99 An error occurred in the secondary transfer engaging mechanism. following four possibilities are mention below with proposed action:-

1. Faulty secondary transfer engagement sensor. Replace the secondary transfer engagement sensor.

2. Faulty secondary transfer engaging solenoid. Replace the secondary transfer engaging solenoid.

3. Faulty feed motor. Replace the feed motor.

4. Faulty DC controller PCB Action: Replace the DC controller PCB.

Good Luck

do Rate if got gelp

If you already have tried to calibrated but it didn't worked then the defect is hardware - the control processor of the printer is no longer capable of adjusting the page setting of the different colors . The only way to fix that is to replace and realign the rollers - it can be done but it's not an economically viable option : it's so expensive that with a few more money you could buy a brand new printer.

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English)

Run the "disable cartridge check"
It will be in the Diagnostics.
Once you start the test, you can remove all the cartridges. Put the cyan in the black cartridge slot.
print a config page. If it is all blue, you have another bad cartridge. If it prints correctly(minus the other colors)...continue
Now put the magenta in the cyan cartridge slot. Print the config page again. If you have red all over the page, you have a problem with the slot itself.
Press the STOP button and then select EXIT diagnostics. Put the cartridges back where they all go and run CALIBRATION more than once.
Select/menus/down arrow/configure devce/select configure device
Down arrow/print quality/seect print quality
Down arrow/ calibrate now. Select it and wait.

Hi,

As you say that you have done all possible check, please go through this link where the solution is specified, If the problem still persist I suggest you to call the HP Technician to resolve the problem, If it is still in warranty.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?prodSeriesId=411171&prodTypeId=18972&objectID=c00047478#A20

Regards

The most common reason that causes a fuser error is its failure to reach operating temperature. If the fuser area can be accessed, check to see if there is noticeable heat present. If not, the fuser may not be getting the required voltage to bring it to temperature and you may need technical help to determine the exact cause of the error.

restore the properties.... set as "print in grey scale" or "print color as b/w images"...
also if the print become less or more dark you can change the settings to print whit more intensity or less...
there is no necesary change all your documents as "watter ink" only change the print options to fade to black

check it out if the config are with an order of interchanged pages so maybe this will be your problem, what happend with this?
well alternate the order of pages an also insertate a blank page or a page designed by the user or the printer...
you can check it out in the properties of the printer

Hi


Thanks for using FixYa. First, verify that there is actually no paper jam (open all the doors, take out the paper tray, take out the cartridges and visually inspect). Turn printer off and unplug the printer from all cables (power, USB, etc). Try to hold it upside down and gently shake it so that if there is any paper inside it’s removed. If still it’s not resolved then clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

this could be a problem with the tonner or the configuration of ink... in both cases try with another catridge or tonner, if the problem solves then is because the cartridge or tonner no have enough ink to print
...... if the problems persists maybe could try verifing the configuration of your printer or re instaling the printer too...

You should find instructions imprinted in the lid or cover for this procedure ...

The 3550 won't print in any color if any of the colors are out. You'll have to replace the color ink that's empty to get it to print.

In the future, if you're just printing black and white, you can select "Print in Grayscale" from the print properties to just use the black ink cartridge, which will help the color cartridges to last longer.

Tray 1 by default is set to any size, any type, which means that no matter what you print, it will pull from tray 1. You can change that by setting tray 1 for a specific size and type, such as 8.5" x 11"(Letter) and Plain paper, and then going into the print driver options (Control Panel, Printers & Faxes, right click on the HP 3550 and select Properties) and under the paper input tray, change it to either tray 2 or 3.

1. Turn the printer on.
2. When the memory starts counting on the control panel, press and hold the green SELECT button. Continue to hold green SELECT button until all three Control Panel LED's are illuminated and on solid.
3. Release the green SELECT button.
4. The control panel will display SELECT LANGUAGE.
5. Press the DOWN ARROW button until control panel displays COLD RESET.
6. Press green SELECT button. The printer will perform a cold reset and then continue its power-on sequence.