Brother InnovIs 4000D Computerized Sewing Machine - Answered Questions & Fixed issues

Unfortunately, you are missing some software. You need the original PE-Design software CD. Then you can install the Upgrade software from https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=hf_inov4000deus for your OS version. Until this software is installed, the computer will not find the driver for the sewing machine. The driver is not available from Windows Update. The USB drive may have new firmware that wasn't properly installed. To load firmware, insert the USB drive when the sewing machine is off. Then press and hold the Automatic Threading button while you turn on the sewing machine. Follow the directions on the screen (see the manual on page 224: https://download.brother.com/welcome/doch000013/nv4000ug04en.pdf ) . Turn off the sewing machine and then remove the USB drive before sewing. I hope this helps. Cindy Wells

What size/capacity USB stick? Some machines will not read the larger ones.

contact a sewing machine shop in your area ask them about the cost

Most memory sticks will work, but the smaller capacity sticks work the best. If your stick has a lot of designs on it, the machine must read all the designs before bringing up any on the screen. Only keep a few on a tick at a time.

This is a pulse motor failure. You cannot fix this without testing mainboard and Pulse motor. Take it to a mechanic. Sorry for the bad news

The thread may not be lodging firmly in the tension mechanism. Make sure that the thread is firmly settled between the tension discs. Also keep an eye on what is happening with the thread in the take-up lever (the arm that moves up and down with each stitch on the head of the machine) as the thread may be 'jumping' out thus causing the message.

Hai, Please check the bobbin tension and winding. And cleaning the machine.

question is unclear. I had one of these super nice machines and it's one of the most advanced "auto-thread" mechanisms in any machine. Go to an authorized Brother Repair shop and have it tuned- up and get more advice on how you might be able to DIY???

try unplugging it and letting it rest for 20 minutes? Sometimes that will reboot it.

..... exactly what is the issue? Check needle is correct one and correctly positioned. .... really need more info however

sounds like the touch screen and motherboard need to be checked at a sewing machine repair shop

sounds like there is something wrong with the feed dogs or the feeddog lever could be broken,, they need to be checked

here is the manuals for the machine I found just click on the linkshttp://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_Innov_%C3%ADs%204000D_ES_5400.PDFhttp://www.brother-usa.com/ModelDocuments/Consumer/Quick%20Setup%20Guide/QSG_Innov_%C3%ADs%204000D_%C3%ADs%204000DLTD_EN_362.PDFhttp://www.brother-usa.com/ModelDocuments/Consumer/Software%20Users%20Manual/SUM_Innov_%C3%ADs%204000D_EN_2443.PDF

sounds like the computer motherboard could have malfunctionedand needs to be checked

Hi, Tania Chances are that you're using a universal point twin needle, designed for sewing on woven fabrics. Twin needles also come with a ballpoint which is what you need for knit fabrics A ballpoint or stretch needle has a rounded tip that will separate the knit fibers as it penetrates the fabric instead of breaking through them. A universal needle may not catch the bobbin thread on both needles when used on knit fabrics; this is necessary for proper stitch formation.

try changing the needle--make sure the needle is turned the right way--and that the needle is the correct one for the fabric beingsewed--example--cotton fabric take one kind of needle and stretchfabric take another kind of needletry rethreading the machine top thread and bobbinmake sure to use every thread guidemake sure the bobbin is not over fullmake sure the bobbin is turned the right way in the bobbin caseif the bobbin and bobbin case have to be inserted togeather,,make sure that the bobbin case is secure and snug in the machinemake sure the thread does not come off the thread take up lever

here's some links choose what you needhttp://www.brother-usa.com/ModelDocuments/Consumer/Quick%20Setup%20Guide/QSG_Innov_%C3%ADs%204000D_FR_5583.PDFhttp://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_Innov_%C3%ADs%204000D_FR_5400.PDFhttp://www.brother-usa.com/ModelDocuments/Consumer/Quick%20Setup%20Guide/QSG_Innov_%C3%ADs%204000D_%C3%ADs%204000DLTD_EN_362.PDFhttp://www.brother-usa.com/ModelDocuments/Consumer/Software%20Users%20Manual/SUM_Innov_%C3%ADs%204000D_EN_2443.PDFhttp://www.brother-usa.com/ModelDocuments/Consumer/Software%20Users%20Manual/SUM_Innov_%C3%ADs%204000D_EN_2444.PDFhttp://www.brother-usa.com/ModelDocuments/Consumer/Product%20Information/PI_Innov_%C3%ADs%204000D_%C3%ADs%204000DLTD_EN_6746.PDF

some machine are not made to sew thick or heavy fabric Sewing machine skips stitches needle inserted incorrectly--flat side of the needle faces the shaft round needle--groove of needle faces away from the shaft Raise the needle bar to the highest point, then loosen the clamp screw to remove the needle. Place the new needle in the clamp with the flat side of the needle facing the back of the machine. If round needle--the groove in the needle faces away from the shaft Push needle all the way up to the stop or as far as it will go. possible bent needle--lay needle on flat surface & roll needle over, if the needle does not roll good -replace blunt needle point--needle makes a popping sound when needle penetrates the fabric--replace needle needle not all the way up in needle holder--loosen needle clamp screw & push the needle up until it stops then tighten screw incorrect threading--one step missed in sequence of threading can cause machine to skip stitches wrong needle in machine--check instruction manual--some machines can use a generic needle with no problem--some can't-- size of needle & thread not compatible-- Using the wrong type needle can cause problems,, A needle to fine for heavy fabric can bend or break when it hit's the fabric And a too large needle can make puncture holes in the fabric and pull unevenly while stitching

when a machine makes noise, that's not normal, it would be a good idea to have the machine checked.