20 Most Recent GE 30 in. JGP328 Gas Cooktop - Page 8 Questions & Answers

It raises up and down via motor.If its making noise it can be weak motor issue .Check the motor and its connections.Also other possibility can be control board, but first the motor and its connections needs to be checked. --------

You can get the required parts from online sites like:---

www.repairclinic.com or from searspartsdirect online site.---------This will help.Thanks.Helpmech.

Hi,
Here is a tip that I wrote that will help figure out why the burner spark keepson clicking...

Gas Range Repair Burners Keep on Clicking
heatman101

I assume you are talking about general pilot light which illuminates when you turn any of the four hotplates on. This light gets its power supply from the hotplate contollers. The controllers generally have a pilot light circuit which links all 4 controllers to the pilot light. I haven't seen this problem before. Either a small amount of power is escaping across the pilot light contacts inside the controller or the pilot light is getting a feedback from another source/fault in the cooktop. The only solution is to dismantle the cooktop and use a voltmeter or similar to trace the fault. Unless you understand how the problem occurs it's probably best to call a repairman.

Possible faulty element. What about the clock/timer? Is it on the right setting? It should be in manual mode. If the timer is okay it will generally be an element or a faulty connection at the element.

your spark module is probably bad. it is something you can do yourself if u have have a little technical skills, really not all that difficult to change. you will need to open the cook top to get to the spark module. Could also be a problem with you spark switches. they could have went bad from getting wet. its kinda hard to tell which one it would be, but it could be either of the two or maybe even both. After service call, parts, and labor, a repair company would probably charge you close to $200. maybe more depending if its both the switches and the module. Hope this helps

What is the model number of the cooktop?

OK, you did the easy part already.
Re-check the wiring when you have time.
6 out of 10 time is a defective switch but you has TWO out at the same time so it is unusual.

Once again lead me back to the 3 areas
wiring harness potentiometer / switches combo burners =====
PLEASE OBSERVE THE DANGER OF ELECTRICITY BEFORE STARTING INSPECTIN /TESTING.

Try to do a left to right burner swap to rule out coil burner problem.
It may not sit well or direct fix (please be careful on the placement of the coil unit)
Follow the know good burner unit.

The switch has two portion. Indication SPST switch and pot.

I'm a true believer of PB-Blaster I would invert the switch and blast / clean the two problematic switches outdoor.
Clean all connector with PB Blaster and ohm them out one last time.

Please keep me posted on the fix via email.

Module control failure.

or you could also have a switch issue sometimes when the switches overload on the inside they arch from one side to the other this causes power when it is introduced into the game to go through the switch the switches are wired in a chain from one the next in order to check this you would have to test where the voltage goes through each wire around the switches if your not familiar with doing electrical tests i would strongly suggest you call a technician. I just recently had a ge cafe that was a 5 burner and when you turned on to light one all would try to ignite after doing tests on the switch for which one was letting power go through even when the switch was off i narrowed it down to one switch and sure enough on the inside of the switch it had overloaded at one point and arched the metal inside the switch from one side to the other and this caused all to try to ignite because the switch was first in the chain if you have any further questions message me back and please remember when our chat has concluded to rank how this opinon has helped Thanks again Rick

Put a sheet of wax paper between the two plates for a few minutes while it heats up, then remove. It will transfer the wax to the grill so you'll temporarily restore the non-stick coating.

Hi, if you can hear the clicking sound but are not getting a spark then there is probably a short in the ignition system. Check for any loose wires on the ignition system. Make sure all the wires are properly seated. Make sure the spark module is properly grounded. As far as testing the spark module it should be generating a spark of course. The problem is that the average voltage for the spark module is 15,000 VDC so actual testing of that voltage can be difficult. Is the spark erratic?(should spark evenly). An erratic spark timing is a sign of a bad spark module. Is the spark slow? Check the polarity of the electrical plug. If it is clicking evenly then it is probably arcing somewhere inside the cooktop and you just need to find out where. Also be aware that if you get water into the cooktop that can cause possible grounding of the spark module or ignition system.

Hi

As the burners work intermittently and won't spark the issue is with the spark module going bad and should be replaced. However, if you want you can try to clean the burners first and see if this makes any difference, if not then replace the spark module. Hope this helps...please post back for further assistance.

Daniel

Hi

Please post back with the manufacturers name and model no for assistance.

Daniel

Sorry to read about your problem, I hope this helps you out.

You have a defective control firing off. I suggest you just turn off the the power to the unit, until you can have repairs made.

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Sorry to read about your problem, I hope this helps you out.

Their is no pilot lite on your oven..the clicking you hear is the electronic pilot system..
you have a defective control knob...

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck